What Our Communities Are Saying...
We use the RCare system to ensure that the residents get the care and services they need at the time they need it or as rapidly as they need it. It’s an integral part of our falls program. It’s helped with accountability, it’s helped with efficiency. It’s really helped in terms of caregiver burnout and it’s helped in terms of resident satisfaction and safety.
The R-Cube system gives our residents a greater sense of security. They know that their pendant can be activated from anywhere in the building or on the grounds of our facility. The system is much more user friendly and extremely versatile. In this building, we use the R-Cube server for pendants, pull cords, night time wandering and exterior door monitoring. Signals are sent from the locator to the server and directly to a pager which is carried by staff members in the building. The information given on the pager allows prompt, personalized response to the resident’s location. It is much easier to train the staff to use one system for many different emergencies. Our staff are able to provide a more consistent and quick response to alerts.
The versatility of R-Cube makes it more economical than other personal emergency response systems. There is no monthly fee per unit. There are no payments to an offsite call center. We replaced three systems with the R-Cube system.
As the director, I am able to access the Response Care website from my laptop and see acknowledged calls on my blackberry. I am notified of calls that remain active for more than 4 ½ minutes so that I can track response times. This is a way to keep caregivers accountable and give the resident peace of mind.
I have been relieved how easy it is to maintain the R-Cube system!
Installation was done in 2-3 days with no interruptions to our residents and office staff. The system works as reported and we enjoy the ability to monitor it on our e-mail, computer screen, office and hand held pagers.Knowing all this, we feel our residents are safe and would highly recommend the R-Cube system.
The R-Cube Reporting offers invaluable nurse call information and statistics that lends to the identification of trends within the nursing facility. These statistics and trends have assisted our facility in decision making with regards to the assignment of nursing personnel in accordance with resident needs. There has been a direct positive impact on quality of care to the residents we serve as well as the ongoing achievement of our high customer service standards.