Someone in your senior housing community needs help and triggers your nurse call system. Pagers go off, telling your staff that assistance is needed.
Did you spot the problem? It’s not enough for the CNAs to know who needs help. They still don’t know what the situation is. Nor do they know which of them is to respond to the call. When you replace your pagers with RCare Mobile™, caregivers are empowered with information: the caller’s name, photo, location, important medical facts, even personal preferences. And they can know which of them is responding.
Not only is your CNA going to show up with the right resources and equipment with no duplication of effort, the quality of contact is transformed. Receiving assistance from someone who not only knows you by name, but also knows that your grandson got married recently, makes a real difference. That difference will be reflected on your resident satisfaction surveys.
Information empowerment isn’t just for CNAs. Community managers and directors of nursing will know a whole lot more with RCare Mobile, too. Which caregiver responded? How long did it take? How long were they there? Which services were provided? Detailed reporting leads to new insights, helping you better manage staff and increase efficiency community-wide.
There’s never been a better time to ditch your pager system. RCare: winning the #WarOnPagers, one community at a time.