PointClickCare Archives

RCare Receives Certification of Compliance, Successfully Integrates with PointClickCare

May 9, 2016 Rochester, NY– RCare, a leader in innovative nurse call systems, announced today technical integration with PointClickCare, the leading cloud-based software platform for the senior care continuum.

This integration allows for resident and room information to be seamlessly synchronized between PointClickCare and RCare systems. The PointClickCare platform synchronizes with RCare when residents are admitted, discharged, or transferred, ultimately ensuring better staff coordination and efficiency.

By automating this process, RCare caregivers and administrators can be confident that the latest room information doesn’t need to be double checked. It is already in RCare, and free from data entry errors. When paired with RCare’s Advanced Location Protocol (ALP) technology, facilities can now pinpoint the exact pendant location, including floor number, and quickly associate the exact resident.

“PointClickCare’s electronic health record (EHR) is the industry standard in longterm care,” said Myron Kowal, RCare founder and CEO. “Our mutual customer base requested this integration to avoid duplicative efforts and data entry time.”

Central to this integration is the fact that RCare is one of the only nurse call systems that has secured HIPAA compliance, verifying that patient data is private, protected and secure. This is critical when working in conjunction with any sort of patient health information.

“As part of our continued focus to ensure we are offering our customers the best tools to help them streamline their processes, we will be implementing RCare Mobile, the most advanced messaging platform. RCare Mobile will give care providers the ability to import time spent for response calls, caregiver and resident interactions, as well as other pertinent details regarding PointClickCare billing.”

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About RCare:

RCare is a provider of UL 1069 tested wireless nurse call and personal emergency response systems for the entire spectrum of eldercare and senior living. RCare components integrate into a variety of healthcare communication systems to create efficient and verifiable responses to medical emergencies. RCare works together with distribution partners to build individualized, flexible and seamless systems to enhance professional caregiving teams and their residents.

RCare Selected for Exclusive Innovation Forum in California

Blog, Conferences and Events, News, Products

RCare and the Senior Living Innovation Forum 2018

RCare is heading to California in June to be part of the exclusive Senior Living Innovation Forum. Billed as “the retreat for senior living providers that want to disrupt the status quo,” this invitation-only event showcases the nation’s premier providers, who are “leveraging bold and creative thinking to deliver engaging and distinctive care environments.” RCare is honored to be included in this prestigious group.

As you know, the population of Americans aged 65 years or older will double over the next 20 years. This is both an unprecedented challenge and an unprecedented opportunity. At the Senior Living Innovation Forum, providers will be challenged to re-imagine their operations, as business as usual will not suffice.

RCare is here to help. We will be showcasing the new RMetrix Enterprise. This reporting and analytics tool puts powerful data in the hands of administrators. Organizations with multiple senior communities can now easily compare performance across all sites. This online dashboard and reporting suite gives senior executives a numerical baseline to support their cross-community initiatives. The communities win by having best-practices easily shared across communities and more importantly, residents win by getting better care.

And that’s not all. You may already know that RCare integrates with industry-leading EHR PointClickCare. That’s just smart, because communities that use both systems gain big efficiency benefits. You enter resident data once. Information from PCC automatically populates your RCare nurse call database. When residents change rooms, their data goes with them. That means your staff save data entry time, and your caregivers are always working accurate resident information. Did you also know that RCare is integrated with AccuTech‘s fantastic wander management system? And now, with Foresite’s amazing Eldercare, as well. ElderCare is a community-wide monitoring system that helps prevent health problems before they occur. RCare helps you get the maximum efficiencies and benefits from all of your systems.

At the Senior Living Innovation Forum, industry leaders will have three days of cutting-edge content, and one-on-one meetings with the industry’s leading service providers. They’ll leave with the knowledge and partners necessary to remain competitive during these transformative times. RCare gives you the tools you need to meet the challenges of tomorrow.

Senior Living Innovation Forum
June 10 – 12, 2018
Silverado Resort and Spa
1600 Atlas Peak Rd
Napa Valley, CA 94558
More Info

RCare Hits the Road with Fall Tour – Stops in Ohio, New Orleans, Texas and Florida

Blog, Conferences and Events, News

At RCare, we know how important it is to meet face-to-face and we want to make it easy for you to come see us. We have new advanced nurse call and monitoring technologies to share, a new caregiver mobile tool, a new “Safe Zone” resident GeoPendant, advanced metrics features and so much more to ensure the highest level of care. So, we’re hitting the road and touring from Ohio, to New Orleans, to Texas and to Florida. Can we make a date to see you?

If you’re at one of these events or tradeshows, we’re going to be discussing how RCare is designed for QAPI programs, our integratable and flexible nurse call and monitoring technologies and how we can scale a solution to fit your exact needs.

RCare Tradeshows 2017

OALA Fall Conference & Trade Show
October 26-27
Easton Hilton
Columbus, OH

LeadingAge Annual Meeting & Expo
October 29-November 1
Ernest N. Morial Convention Center
New Orleans
Booth 1310

HealthTAC
November 5-7
JW Marriott Hill Country Resort & Spa
San Antonio TX

PointClickCare Summit
Nov 6-9
Gaylord Palms Resort & Convention Center
Kissimmee, FL

On October 26, we’re heading to Columbus, Ohio for the Ohio Assisted Living Association’s Fall Conference and Trade Show. OALA is the largest trade association for assisted living communities in the state, and prides itself on being a strong voice on all issues affecting assisted living. That’s good stuff. RCare is attending with Health Grade Networks, one of our trusted integrators. These folks are experts at implementing turnkey solutions for assisted living facilities. If you’re at OALA, stop by and say hello, and learn more about how RCare’s wireless nurse call solutions can help you with your QAPI program.

A few days later, RCare is heading to New Orleans for LeadingAge 2017. The LeadingAge Annual Meeting & Expo is our nation’s largest annual event for the not-for-profit aging services field and we never miss it. This year, we’re launching our “Everyone’s a Winner with RCare” campaign, because no matter what your role is in a community, whether you’re a caregiver or resident, the executive director, the IT support person, or the food service director, RCare’s powerful tools will make your life better. To kick off the “Everyone’s a Winner with RCare” campaign, we have giveaways for every single person who stops by our booth. If you’re in New Orleans, be sure to stop by Booth 1310 and pick up a free Bluetooth fidget spinner, take a chance on a bigger prize, and learn more about how RCare can help customize the best solution for your community.

From New Orleans we’ll be going west to San Antonio, TX for HealthTac. This is an invitation-only event for senior executives in the healthcare industry. We love these opportunities to network, and to get to know the people who are making things happen in the senior care industry. If you’re going to HealthTAC, let’s find a time to talk.

And then from November 6 – 9 we’ll be in Kissimmee, FL for this year’s PCC Summit. RCare is integrated with PointClickCare’s EHR system because we know that time is a rare commodity in senior care. Communities using both PCC and RCare get some pretty great benefits. When you enter a resident’s data to PCC, it updates automatically in RCare. Any changes or updates to the resident record, or room changes, are automatically transferred. No duplication of effort. No lag time waiting for data entry. Decreased errors. And when you get an alert through the nurse call system, you know the data is complete and up-to-date. It’s an integration that just made sense.

Even if you’re not going to be at one of these events, you can set up an appointment with our very own road warrior, Gary Jones by emailing garyj@rcareinc.com or calling 585-671-4144.

Want to know more?
Check us out: www.rcareinc.com or download our product catalog.

Join RCare for Cocktails at the THCA/TNCAL 2017 Convention & Trade Show

Blog, Conferences and Events

THCA/TNCAL 2017 Convention and Trade Show

RCare is headed to the Music City Center in Nashville, for this year’s THCA/TNCAL Convention and Trade Show. We’ll be exhibiting alongside trusted integrator South Western Communications in booth 603.

We’re delighted to invite you to our special VIP Cocktail Hour on Monday evening, hosted by RCare, South Western Communications, and PointClickCare. If you’re at the show, be sure to stop by the Decker & Dyer Lounge in the Westin Nashville at 6pm, and join us for networking, socializing, and a delightful evening. We’d love to meet you.

At the trade show, we’ll be in the South Western Communications booth, exhibiting our full line of RCare nurse call technology. Stop by to say hello to Gary Jones, our Director of National Sales. And while you’re there, take a look at our full range of nurse call systems, for large and small communities. Check out the exciting updates to the RMetrix Reporting and Analytics package that comes with all of our nurse call systems. And check out the new Enterprise RMetrix features, designed to help you provide the most effective and efficient care across all sites in your organization.

The Base RMetrix Dashboard

While you’re there, you’ll also want to get a look at our new GeoPendant, a sleek pushbutton pendant that allows you to customize safe zones for each resident. Discreet alerts let caregivers know when the resident moves outside the defined safe zone, and lets you pinpoint their location. Residents get the independence to move about freely and safely.

For smaller communities, check out the BCube, our full-featured nurse call system, designed and priced exclusively for small communities and smaller budgets.

See you in Nashville!

THCA/TNCAL Convention & Trade Show
August 27-30, 2017
Music City Center
South Western Communications – Booth 603
PointClickCare – Booth 630
201 5th Avenue South
Nashville, TN 37203
on Twitter: @THCATNCAL
on Facebook: @tennesseehealthcareassociation

Expo Hours
Monday, Aug 28 10:30am-12:30pm
Monday, Aug 28 2:00pm-4:00pm
Tuesday, Aug 29 9:30am-11:30am
More info

VIP Cocktail Hour
Co-hosted by RCare, South Western Communications & PointClickCare
Monday, Aug 28 6:00pm-8:00pm
Decker & Dyer Social Lounge (hotel bar)
Westin Nashville
807 Clark Pl, Nashville
Nashville
More info

The Excitement Builds – Leading Us to a New Building!

Blog, General Information, News, Products

Excitement builds - RCare's new building

This year has been an exciting year for RCare. We keep building. Our product line, our market, our global footprint, it’s all growing and expanding. We’ve been introducing innovative new products that we think will really help our clients provide the best care possible. We’ve been hiring new staff.

The excitement builds.

And now we’re moving into a bigger facility. Want to see how things are going with our new space? Check out this video. Our CEO Myron Kowal takes you on a walk-through. As you can see, it has more office space, a bigger warehouse, and an expanded shipping area.

Building and expanding is what RCare is about. You may have heard about our new RMetrix reporting system and the BCube nurse call system for small campuses. And we’re not stopping there. We know it’s important that you have the best tools available, to help you provide the best care possible. That’s why we keep improving our products, adding new interoperability, and new features that we know you’ll love.

“When we began evaluating systems two major considerations were key – integration with our existing systems and forward thinking architecture allowing for future expansion. The RCare system and the fine folks at Sterling have time and again validated our decision.”
– Larry Lillo, Executive Director, Eastern Star Masonic Retirement Community

RCare has it all: from our high tech Geopendant to our variety of environmental sensors. We know it’s important to our customers that all the features of your system work together. That’s why we offer all the customizable components, and make sure they integrate flawlessly. From emergency transmitters and dome lights to caregiver tools and activity sensors. We have everything you need. Plus, interoperability with major technologies, such as PointClickCare records management, Accutech wander management, and GrandCare resident monitoring systems.

We’re expanding because business is booming! But don’t worry. We’re not sitting on our laurels. We keep thinking of other new products that will help you. Stay tuned for other exciting updates in the next few months!

RCare Invited to Exclusive LTC/CXO Summit in Pasadena

Blog, Conferences and Events, News, Products

RCare is delighted to be selected as a solution provider for the revolutionary LTC/CXO summit, an invitation-only forum for senior level executives and solution providers.

RCare CEO Myron Kowal featured on an interview by LTC/CXO:
[Download not found]

We’ve got some BIG news to announce at the LTC and Senior Living CXO Summit (LTC/CXO) in Pasadena. We will be introducing our all new, revolutionary BCube platform designed specifically for small campuses. Using all of the BIG monitoring, sensing and reporting features of RCare, the BCube is a more cost-effective, efficient and scaled design.

What makes the BCube so exciting?

It’s a big-featured nurse call system scaled and priced for small communities. Advanced wireless nurse call systems like RCare Mobile are comprehensive and robust, designed (and priced) for large skilled nursing and assisted living communities. With their smaller budgets, we’ve seen that smaller communities are often priced out of the market for the new technologies that make caregiving safer for the resident, and more efficient for the staff. So we went back to the design table and came up with a way to give you the great features of our bigger nurse call systems, at a smaller price. All of the big capabilities, without the big price tag.

What else is new at LTC/CXO? We’ll be sharing our revolutionary new technologies that make RCare the leading advanced nurse call system across the world. We will talk about our recent integrations with EMR giant PointClickCare, wander management leader Accutech and telehealth and socialization platform GrandCare Systems. We’ll be showcasing our custom-made, HIPAA-compliant RPhone handsets powered by RCare Mobile to ensure communications are fast, descriptive and secure. We are also showing off our new sleek Pretty Pretty and Patriot Pendants. These beautiful accessories are designed for ultimate functionality with elegant style.

LTC/CXO is being held February 9-10, 2017, at The Langham Huntington in Pasadena, CA.

RCare is leading the advanced nurse call movement across the globe with professional installation, support teams throughout the United States, and distribution partnerships in Canada, Europe and most recently in Asia. Contact us: info@rcareinc.com to locate your local RCare representative.

RCare on the road to Nashville at the AHCA/NCAL Convention and Expo

Blog, Conferences and Events, News

RCare at AHCA/NCAL 2016 Conference in Nashville

Nashville is the capital of Tennessee and home to Vanderbilt University. It boasts legendary music venues such as the Grand Ole Opry, the Country Music Hall of Fame, and the historic Ryman Auditorium. As if all that isn’t enough, don’t miss the Johnny Cash Museum, celebrating the renowned singer’s life.

Soon Nashville will have another reason to celebrate! RCare is spending its 10th birthday at the 67th annual AHCA/NCAL convention and expo. Want to join in the fun? Stop by Booth #257 and say howdy.

To celebrate a decade of our presence, we want to give you presents!!

What??? You bet! All you have to do is come to our booth and you get a prize. That’s right. It’s our anniversary, but the gifts are on us. But that’s not all. We’ll also be giving away free RCare medallion necklaces, complementary to any show attire. If we spot you wearing it on the show floor, we’ve got even bigger prizes in store for you (electronics, speakers, chargers, accessories and more.)

We have more reasons to celebrate at booth #257. We’ll be showcasing our latest and greatest products including our new Pretty Pretty Pendants, our smarter, brand new #RCareMobile phone (HIPAA-Compliant, Secure NurseCall phone), and our new caregiver panel for the RCube.

Pretty Pretty Pendants. Who says pendants have to be ugly? It turns out, they don’t. Personal emergency response systems only work if people wear them. So we made ours pretty. Many people don’t even realize it’s a PERS worn for safety, because it looks like an attractive accessory. But it’s also a reliable call for assistance if needed.

RCare Mobile introduces a brand new phone for our multi-featured, HIPAA-compliant nurse call system. This is a system with two-way communication features that let caregivers know all about the resident who made the call, the reason for the call, and who is responding. It gives you all the powerful smartphone features you need – but none of the security risks.

Find out more about the new CC900 dedicated caregiver panel for the RCube.

And let us get you excited about interoperability! RCare now integrates with Point-Click-Care and Accutech, to give more efficiencies to your staff, greater ease of use, fewer user errors, and maximum information.

If you find yourself in Music City for AHCA/NCAL, make sure you include RCare in your plans.

AHCA/NCAL 67th Annual Convention and Expo
Gaylord Opryland Resort and Convention Center
Nashville, Tennessee
October 16-19, 2016
More details about the convention

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