HIPAA-compliant Rphone

RCare wants to protect you with RPhone.

Social media is everywhere and while it’s a wonderful way for families and friends to keep in touch, it can also be an extremely dangerous HIPAA liability. But don’t take our word for it. Here are just a few recent McKnight’s headlines that will shock you. These are actual headlines. And they’re scary.

Nursing home employee charged in Snapchat video of showering resident


Officials face scrutiny after SNF employee shares photo of deceased resident on Snapchat


Nude Snapchat of resident leads to felony charge for SNF employee

What do all these cases have in common? It was staff members using their personal cell phones while working. Why? Because so many pager-based systems don’t provide the communication capabilities that employees need. So, they resort to their personal phones for staff communications which already presents a HIPAA risk. Add to it the temptation of using their cameras and social media and you’ve got a lawsuit waiting to happen.

HIPAA-compliant RCare RPhone nurse call system, not "their phone"All three of these cases all could have been prevented with RCare’s RPhone.

The RCare RPhone is a HIPAA-compliant, secured and locked-down mobile caregiving device. It eliminates the need for personal cell phones.

Investigation launched over Snapchat video taken by SNF worker

Tell your staff to leave their cell phones in their lockers. With the RPhone, your staff will have all the features of a smartphone, except for the ones you don’t want. No photos. No access to the Internet. No social media. No access to protected health data off campus.

What can RPhones do? Receive nurse call alerts. Talk with residents. Claim calls with the “I got it” feature. Receive complete information about the resident who called. Access data over the company’s internal WiFi. Collect information, including which caregiver(s) received the alert, who claimed the alert, which caregiver entered the resident’s room, the duration of the visit, services rendered and the caregiver notes.

The RPhone is better than “their phone.” It is completely encrypted and HIPAA-compliant. It does not allow photos to be taken, does not have access to the Internet or personal social media platforms. It connects to internal campus WiFi, and will not function off campus to protect private data. It is economical and efficient.

RPhones are equipped with NFC readers, allowing responders to check in and out of the point of care as well as immediately document what services they performed for billing and accounting purposes.

The technology you choose for your community could have a big impact on your exposure to privacy risks.

SNF workers allegedly posted videos of residents to Snapchat

Don’t let this happen in your community. Get personal phones out of the work place. RPhone. (Not “their” phone.)

Join RCare's beach party at booth 606 at Argentum 2018

Life’s a beach with RCare at the Argentum 2018 show. That’s right, grab your beach blankets and join RCare’s Booth Beach Party, with groovy gifts, far-out, free flip flops, and some fun in the RCare sun.

Listen up, all you guys and gals – join us at Booth 606, where we’re going to party like it’s 1969. We’ve got some beachy prizes and the best wireless nurse call system. We promise you’ll find it totally neat-o!

Join RCare's Beach Party at Argentum 2018You probably already know that we at RCare are known for our innovations and technologies in wireless nurse call systems. And why do you suppose that is? It’s because that’s our primary focus. Creating the most innovative and advanced wireless nurse call technology is the only thing we do, and that’s why we do it best!

When it comes to HIPAA security, when it comes to QAPI tools, when it comes to being fully integratable with leading technologies like PointClickCare, Accutech, GrandCare and even Alexa, RCare is leading the way! When it comes to proprietary advanced resident locating technology, to multi-feature wearables, to powerful, efficient, mobile caregiving tools, RCare is the bee’s knees!

We want to invite you to join us at our beach blanket Booth 606 at Argentum.

So, if you’re in San Diego, grab your surfboard and stop by Booth 606 for some fun in the sun with RCare. Play Flip the Flop for a chance at great prizes, including a Yeti Roadie Cooler. And then, take a few minutes to find out more about RCare’s powerful nurse call systems, and what we can do for your community.

Learn about the GeoPendant, a push-button PERS that comes with advanced locating power to tell you where the call originated. Use it to set safe zones, and receive alerts when seniors move beyond their safe zone. Take a look at the Rugged RPhone, which puts HIPAA-compliant mobile technology in the hands of your caregivers. Detailed resident data. Voice-to-voice communication between staff and residents, and staff an other staff. It lets your caregivers claim calls, increasing accountability, decreasing response times, and eliminating unanswered calls. Find out how the powerful RMetrix reporting package can empower your QAPI program.

At Argentum 2018, RCare may be having a little fun in the sun, but when it comes to empowering your caregivers, we’re completely serious.

We’ll see you at Argentum. (Don’t forget your shades!)

Argentum 2018 Senior Living Executive Conference 2018
May 14-16, 2018
San Diego Convention Center
111 Harbor Drive, San Diego
Twitter: @Argentum
Facebook: @ArgentumSeniorLiving

Booth 606
Twitter: @ResponseCare
Facebook: @RCareInc
Web: www.rcareinc.com

RCare - PEAK Leadership Summit 2018

RCare - PEAK Leadership Summit - QAPI and RMetrixCoffee

Like all decision-makers, executives in non-profit CCRCs need good information to make informed decisions. This information can be about regulations, industry trends, or demographic shifts–pretty much any aspect of business. But having good, up-to-date information is never more important than when it comes to decisions about technology, and how the right tool can help your community improve its ratings, and provide the data and insights you need for a successful quality assurance and improvement program. That’s why RCare is attending the PEAK Leadership Summit in Washington, DC this year and offering a free cup of QAPI!

We’ll be at BaseCamp in Kiosk #36. Stop by and visit, and have a cup of coffee on us. And then let’s talk about QAPI.


Many CCRCs are hip-deep in implementing their regulation-mandated QAPI (quality assurance and performance improvement) programs. Leaders in these organizations will want to know about RCare’s newly revamped RMetrix reporting. We specifically redesigned it around the needs of communities who are initiating and managing quality programs. At RCare we like to say that if you can’t measure it, how can you manage it? RMetrix helps you measure important information about calls that will help you improve resident and family satisfaction, staff work loads, and resident health and safety, from basic call response times, to so-called “frequent fliers,” to comparisons among shifts, wings, and even different campuses.

The reports are extremely customizable, but we also want to give you flexibility to build your own reports with the included report designer. And if you don’t have the time or expertise to do it, RCare’s own business analysts can build custom-tailored reports for you. This is the kind of reporting that turns data into insight, and insight into action. When community leaders implement change in their organization, it will be data-driven. And its success will be proven with real metrics.

But that’s not all. We are also showcasing our brand new, safe area zoning, 3-in-1 GeoPendants.


Seniors don’t become wander risks overnight. They don’t go from functioning perfectly in assisted living one day and requiring locked unit memory care the next. What are the best policies and procedures when caring for people going through this slow transition? Senior living executives will want to know about RCare’s GeoPendant when they make these kinds of decisions.

RCare - PEAK Leadership Summit - GeoPendant and QAPIThe GeoPendant can be programmed with a “safe zone,” unique to each wearer. What’s more, that safe zone can be customized right down to certain hallways or floors, other specific locations inside or outside a building. If the wearer moves outside the safe zone, caregivers are quietly and discreetly alerted so that they can redirect the individual. This way someone who poses a slight wander risk can be kept safe even while enjoying the independence and freedoms that come with living in a least-restrictive environment.

The GeoPendant also functions as a PERS button. When the wearer presses the button, it alerts staff that help is needed. And the GeoPendant comes equipped with Advanced Locating Protocol (ALP), to let caregivers know the location where the call was made, so that help can be directed to where it’s needed.

Stop by Kiosk #36, have a cup of QAPI coffee on us, and let us show you how your nurse call system can help your community raise its ratings, and succeed in its QAPI programs.

PEAK Leadership Summit
March 18-20, 2018
Washington, D.C.
Kiosk #36
BaseCamp Kiosk Hours:
Mon, March 19, 9:30am-1pm & 4:30pm-5:30pm
Tues, March 20, 11:30am-1:30pm

RCare 10th Anniversary

RCare 10th Annivesary“X” is a simple symbol with tremendous power. Depending on how it’s used, it means so many different things. XOXO lets you end your message with hugs and kisses. The X button closes a window on your computer screen. You can use one to cross things out, or to select the right box. It’s the unknown in algebra. You can use one to sign a contract if you can’t write your name. X can “mark the spot” on a map. And X is the Roman numeral meaning 10.

RCare is celebrating its 10th anniversary at LeadingAge, and we’re using X to mark the spot.

If you’re in Indianapolis for the Expo, join our celebration. Come by booth #2418 and get a prize. That’s right. It’s our anniversary, but the gifts are on us. But that’s not all. We’ll also be giving away free RCare medallion necklaces with our X Marks the Spot logo. If we spot you wearing it on the show floor, we’ve got even bigger prizes in store for you: Kindle Fires, Amazon Echoes, Bluetooth speakers, smart mugs, and more!

And we have more reasons to celebrate at booth #2418. We’ll be showcasing our latest and greatest products including our new Pretty Pretty Pendants, our smarter, brand new #RCareMobile phone (HIPAA-Compliant, Secure NurseCall phone), and our new caregiver panel for the RCube.

Pretty Pretty Pendants. Who says pendants have to be ugly? It turns out, they don’t. Personal emergency response systems only work if people wear them. So we made ours pretty. Many people don’t even realize it’s a PERS worn for safety, because it looks like an attractive accessory. But it’s also a reliable call for assistance if needed.

RCare Mobile introduces a brand new phone for our multi-featured, HIPAA-compliant nurse call system. This is a system with two-way communication features that let caregivers know all about the resident who made the call, the reason for the call, and who is responding. It gives you all the powerful smartphone features you need – but none of the security risks.

Find out more about the new CC900 dedicated caregiver panel for the RCube.

And let us get you excited about interoperability! RCare now integrates with Point-Click-Care and Accutech, to give more efficiencies to your staff, greater ease of use, fewer user errors, and maximum information. And check out our integration with GrandCare’s system. Alerts triggered by GrandCare’s activity sensors and health devices can be received on RCare devices.

If you find yourself in Indianapolis for LeadingAge, make sure you come to the RCare Booth #2418 and join the fun..

LeadingAge Annual Meeting and Expo
Indiana Convention Center
Indianapolis, IN
Oct 30 – Nov 2, 2016
More details about the convention: www.annualmeeting.leadingage.org

RCare is hitting the road to introduce the Pretty Pretty Pendant around the country.  Looking for us? Check out the Environments for Aging Expo and Conference.

Stop by and visit us at booth number 201! The Expo Hall is open Sunday, April 10: 4:30pm – 7:30pm; Monday, April 11: 11:00am – 4:00pm; and Tuesday, April 12: 8:00am – 11:00am.Want to arrange a demo? Contact us at info@rcareinc.com.

Stop by and visit us at booth number 201! The Expo Hall is open Sunday, April 10: 4:30pm – 7:30pm; Monday, April 11: 11:00am – 4:00pm; and Tuesday, April 12: 8:00am – 11:00am. Want to arrange a demo? Contact us at info@rcareinc.com.


About Environments for Aging

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The Environments for Aging Expo & Conference offers the latest strategies and ideas for creating functional and attractive living environments for our aging population. During this comprehensive three-day learning experience, attendees network with peers while learning the latest innovations and best practices in senior-friendly design for long-term and residential care settings.

Austin Convention Center in Austin, TX
Dates: April 9-12, 2016
Time: Sessions begin at 8:30 a.m. on April 9 and conclude at noon on April 12.