Meet RCare’s latest teammate: Mr Gary Jones.
Gary Jones
Sha la, la, la, la, la, la….

 

Please join us in welcoming Gary Jones to the RCare team. He is our new Director of National Sales and he’s a perfect addition to the RCare staff.

Gary JonesWe have to be honest, we couldn’t help trying to get Mr. Jones to “strike up a conversation.” It wasn’t hard to get him talking. He’s an incredibly smart, compassionate, friendly and personable guy. It was an obvious choice that he had the perfect mix of sales, technology and healthcare experience to be a great fit to our crew. Not to mention, he’s a swell guy who strongly believes in the RCare mission and vision.

He comes to us with a wide background in sales, technology, and health care. Before coming to RCare, Gary worked for the American Heart Association as the Director of Business Development & Corporate Relations. He has also worked for Asus, and the University of Rochester.

Gary attended Cornell University, and graduated with a degree in Biology. At Cornell, he competed on the Division I Track & Field team, where he was a Triple Jump champion. He is an Olympic Trials qualifier in that event as well.

So prepare to be amazed when you say “jump” and he says “how high?”

But Gary is not just about sales, healthcare and technology. In his spare time, he competes in CrossFit competitions around the country. He loves to travel, especially with his fiancée, Sarah. His favorite destination so far is Cairo, Egypt. Even though Mr. Gary Jones has admitted that he doesn’t know any “black-haired flamenco dancers,” we do know that he’s gonna be a big star.

Gary Jones

If you’re going to be on the road, you may have a chance to meet Gary. He’s going to be at HealthTAC in Nashville later this week. You’ll also find Gary at PEAK Leadership Summit in Washington, D.C. He’ll bring along our March 2017 catalog, which showcases all of our advanced nurse call solutions. We’ll also debut brand new products such as the BCube. The BCube offers all of the advanced features and technologies of our flagship nurse call solutions, but is designed, priced and scaled for smaller senior campuses.

Stop by and introduce yourself. We like Gary. We think you’ll like him, too. And trust us, Mr Jones is not only funky, but we know he really is gonna be a big, big star.

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Inspiration drawn from Mr. Jones by Counting Crows

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“The Summits have opened up new projects and our meetings have resulted in sales. We get at least two clients from each event,” said Myron Kowal, President, Response Care, a solution provider at marcus evans LTC & Senior Living CXO Summits.

untitled-1How many new clients does each Summit lead to?
We get at least two clients from each event. We continue to build our relationships to explore new opportunities.
All of our sales go through distributors, so although our marketing and sales efforts happen here, once they become projects we hand them over to one of our 48 distributors in the US to carry out.
It is difficult to draw straight lines between meetings and deals, so we could have closed more business as a result of our one-on-one meetings than we know.

Could you have met these companies if you had not attended a marcus evans Summit?
They are new opportunities. Perhaps I would have eventually met these companies, but by the time that happened, they may have chosen another product over ours.

How effective is the one-on-one meeting format?
It is terrific. In most cases, the executives we are paired with have a myron-headshotgenuine interest in our product and what we have to say, and their level of influence on the buying process is significant.

HIPAA-Compliant RCare Mobile for Security

It happens every day and it’s the ultimate caregiving paradox: should caregivers limit the quality of care they offer by using inadequate tools? Or, should they give the best care possible, but violate federal privacy regulations, while putting your community at risk?

Yikes! Obviously, the correct answer is that neither should be practiced. And so often communities may end up doing both! This is even worse.

Despite the rapid advance of technology, long-term care communities often find themselves using outdated technology such as pager-based nurse call systems. When a patient presses the call button, caregivers are provided with simple, minimal information about the client or the nature of the call, sometimes receiving little more than the room number on the pager display. A standard system doesn’t even allow the two-way communication that would allow caregivers to talk to the client, and to prioritize the call. Many systems don’t specify which caregiver should take the call, or who has responded. This leads to an inefficient duplication of efforts where multiple caregivers may respond to the same alert or worse yet, nobody responds at all.

A recent study from the College of Nursing and Health at the University of Cincinnati identified the biggest problems caregivers had with nurse call systems as: the inability to locate the nurse, the inability to prioritize and confirm calls, and the inability to speak directly to patients and staff. These frustrating problems lead to longer response times, and prevent caregivers from giving premium care.

But caregivers want to provide better care and they have invented creative work-arounds such as using personal unsecured smart devices to communicate with each other regarding patient care. This obvious HIPAA security risk is a problem plaguing administrators and IT staff across the country.

HIPAA applies to all devices that receive, transmit, or store protected health information. The law doesn’t distinguish between work devices, and people’s personal phones and devices. It applies to all devices used by caregivers. Furthermore, today’s cell phones are virtually hand-held computers, which makes violating HIPAA so easy and scary. Caregivers who text or email patient information on their own phones or devices can be in violation, because the information is often transmitted using unsecured mobile networks. This poses more than a few security risks:

  • The transmissions themselves can be intercepted.
  • The information is stored on the phone in an unsecured manner.
  • Photos stored and/or shared from the phone can be a potential privacy problem.
  • Stolen or lost phones are another possible violation.
  • Cloud backup services for their phones can cause still more potential problems.
  • Having phones around can lead to the urge to be on social media, causing even more potential risks and problems.

So. What now?

Don’t worry. We got you!

RCare Mobile was designed so your caregivers can still have all of the fast communication and secure messaging capabilities, avoid duplication and ensure accountability with the “I got it” feature, while sharing more resident information about the situation so the caregiver knows what to expect and what to bring to a call.

Caregivers can put the personal phones away and use our brand new LIFE Phone powered by RCare Mobile. This new secure, smart device is locked down to provide secure 2-way communication. It has a sophisticated display screen that provides information about the call, not just the room number. Caregivers will see the resident’s name, history, and the nature of the call. Because it’s a phone, it lets the caregiver place calls to ask questions, determine any supplies or equipment needed, and let the resident know who is coming to help, and when. The “I got it” feature makes sure that every call gets answered, and lets everyone know who got the call.

Better yet is what the RCare Mobile phone doesn’t do. It doesn’t violate HIPAA. PHI is transmitted, received, and stored securely. It doesn’t cost a lot. And it sure doesn’t do Facebook.

What are you waiting for? The choice is clear.

September 1st, 2016 Rochester, NY– We see and hear ‘Interoperability’, ‘Integrated’, and other buzzwords all the time, all different ways of saying systems are talking together. But what do these words actually mean? We’ll dive into what integrations actually are, how they happen, and when they matter and when they don’t.

About RCare:

RCare is a provider of UL 1069 tested wireless nurse call and personal emergency response systems for the entire spectrum of eldercare and senior living. RCare components integrate into a variety of healthcare communication systems to create efficient and verifiable responses to medical emergencies. RCare works together with distribution partners to build individualized, flexible and seamless systems to enhance professional caregiving teams and their residents.

 

August 4th, 2016 Rochester, NY– Certain things in Senior Living are expenses: the food, the medications, the personal care supplies. Other things are investments: a new addition, a renovation of the lobby, a new wellness plan. The difference is that your expenses are just required costs to running a business while investments create actual return on investment. The key to smart technology purchasing in senior living is to separate the expenses from the investments. Join us for 20 minutes to learn more about which technology platforms are creating maximum return on investment for leading communities.

About RCare:

RCare is a provider of UL 1069 tested wireless nurse call and personal emergency response systems for the entire spectrum of eldercare and senior living. RCare components integrate into a variety of healthcare communication systems to create efficient and verifiable responses to medical emergencies. RCare works together with distribution partners to build individualized, flexible and seamless systems to enhance professional caregiving teams and their residents.

 

Pretty Pretty Pendants are back in stock, order yours today!

Screen Shot 2016-04-22 at 11.29.44 AM

We know seniors can sometimes resist having to wear those bulky, ugly PERS pendants.

This led us to pose the question, “why do pendants have to be ugly?” Turns out, they don’t! It isn’t an actual requirement. (We checked).

Our Pretty Pretty Pendants have been a Pretty HUGE success!  Needless to say, we’re Pretty excited.

While we knew at least some seniors and senior living facilities would be interested in our new Pretty Pretty Pendants, we didn’t realize just how interested they would be and we sold out immediately. Don’t worry, we made more! We now have our Pretty Pretty Pendants back in stock and they are already going pretty fast!

Don’t wait, contact us to get yours now. Please visit https://rcareinc.com/contact/.

Screen Shot 2016-04-22 at 11.30.17 AMThey said Beauty lies within.

We say Flaunt it!  

They say Liberty is within us.

We say Wear it proudly on your chest!

American PendantOur Pretty Pretty Pendants have been a Pretty HUGE success!  Needless to say, we’re Pretty excited.

We know seniors can sometimes resist wearing bulky, ugly PERS pendants. And who can blame them? It can seem like putting on an embarrassing badge of frailty. All of which made us wonder: Why do pendants have to be ugly?

Turns out, they don’t! It isn’t an actual requirement. (We checked).RC-PPP

While we knew at least some seniors and senior living facilities would be interested in our new, Pretty Pretty Pendants, we didn’t realize that we’d sell out immediately. But don’t worry, we’re making more. Want to get yours sooner rather than later? Get signed up for our Pretty Pretty Pendant waiting list, and get it pretty soon.

New shipments are expected soon, so contact us to add your name to the waiting list today!

Please visit https://rcareinc.com/contact/.

RCare with shadow

RCare, a leading maker of nurse call and senior housing monitoring systems, announced today the launch of a newly redesigned website and product catalog. The new site was designed for  easier navigation while providing an enhanced multimedia experience and includes new case studies, product videos, and user testimonials.The functionality of the website is significantly improved with the option to customize the visitor’s RCare model and features, with recommendations according to the visitor’s community type.

“We wanted the website and product catalog to mirror the RCare experience, with clear, concise, user-driven functionality from start to finish,” said RCare CEO Myron Kowal. “We’re taking a new approach to our catalog by making it a source of inspiration and information, while providing the reader a much more intimate view into who we are as a team.”

The new product catalog is a much more fluid publication with changing articles, testimonials, insights, and educational pieces designed for senior housing providers. It will highlight features, spotlight new innovations, and become an important resource for anyone in the long term care industry.

The RCare website encourages viewers from all aspects of senior care to understand the various stages of care, mandated requirements for safety, health and wellness as well as a view into our core values.  Visit www.rcareinc.com and experience RCare.

We love a good trade show, which is why we’re here at one of the best, The American Health Care Association (AHCA) on October 5-6. This year’s conference looks great. There’s the huge expo hall, exciting keynotes, and even KC & the Sunshine Band!

Drop by our booth (#934) and find out why RCare solutions are the most innovative and comprehensive Nurse Call and Personal Emergency Response Systems in the world. We don’t just help keep your residents safer. We can help make your staffing—and your staff—more efficient and effective.

It’s all part of RCare’s Bill of Rights: You get the Right caregiver to the Right resident at the Right time—Right away.

And that’s the way (uh-huh, uh-huh) we like it.

https://www.youtube.com/watch?v=83I9El6C47A

senior_danceIn honor of National Assisted Living Week, we at RCare salute the seniors and caregivers who create these thriving communities.  We don’t work in them or live in them (yet!), but we have a deep appreciation for the hard work and the love that makes these special places work.

We’re very proud of the work we do at RCare.  It is our belief that new technologies like the Advanced Location Protocol found in our new G4 software makes communities safer and happier.  But we also understand that without people none of it would do anything at all.  

Thank you for being who you are and for doing what you do.  It’s what inspires us to do what we do.
The RCare Team