RCare News & Blog

3 Ways RCare Can Help You Strengthen Your QAPI Program

3 Ways RCare Can Help You Strengthen Your QAPI Program

Is your nurse call system helping your QAPI efforts?
It should be.

Quality Assurance, and Performance Improvement are on everyone’s minds these days. Because of the new CMS regulations, QAPI is the latest watchword in long-term care and skilled nursing facilities across the country. No doubt your senior community already has an implementation strategy in place for moving forward. But here’s something you may not have realized: Your nurse call system can play an important role in the success of your QAPI program.

RCare is the global provider of advanced, wireless nurse call systems. We’ve designed our nurse call systems to give you the tools you need for your QAPI program. Why are so many communities overlooking the value of nurse call systems for QAPI? It might be because they’re not using RCare.

Quality Assurance and Performance Improvement
QAPI.
1. Caregiver response data. When a resident pulls a cord or pushes a button on their PERS pendant, your caregiving staff responds. It’s one of many services provided in your senior community. And like all other services, it is subject to QAPI. You not only need to know that you’re meeting regulatory minimums of care, you also need hard data to identify ways to improve–even if you’re already doing a good job. RCare provides this data, including response times, call volumes, shift-by-shift comparisons, and even which services are most often provided at the point of care. This data can be key in setting baselines, in planning new ways to improve, and in measuring the effectiveness of changes.

2. Resident call data. Who is calling most frequently? How often do they call, and at what time of day or night? What services are performed? QAPI requires that you look for how things are going routinely. It also requires that you investigate your outliers. Are there needs that aren’t being met well in your facility? Are there individuals who need a change in care plan? What does your data show? With RCare, you’ll know.

3. Environmental response data. Not all calls are triggered by a request from a resident. It’s important to keep tabs on the safety and comfort of the resident’s environment as well. Are your refrigerators keeping food and meds at a safe temperature around the clock? RCare’s refrigerator sensors record data continuously, and alert the staff if the temperature slips out of range. Is a resident having a restless night? RCare’s motion sensors can let you know if there’s unexpected movement in the middle of the night. Did a tub overflow? RCare’s water sensor alerts staff, who can intervene, often before the resident even knows there’s a problem. Integrated right into RCare’s nurse call system, every alert is sent quietly and discreetly. With the “I got it” feature, caregivers can now claim calls avoiding duplication and negligence concerns.

In your job, there’s a lot expected of you. You should expect a lot from your nurse call system. RCare offers the most advanced wireless nurse call technology, for large or small facilities. RCare wants to join efforts and support you as you develop your QAPI program.

PEAK Leadership Summit: Good Information. Good Technology. Better Decisions.

PEAK Leadership Summit: Good Information. Good Technology. Better Decisions.

RCare - PEAK Leadership Summit - QAPI and RMetrixCoffee

Like all decision-makers, executives in non-profit CCRCs need good information to make informed decisions. This information can be about regulations, industry trends, or demographic shifts–pretty much any aspect of business. But having good, up-to-date information is never more important than when it comes to decisions about technology, and how the right tool can help your community improve its ratings, and provide the data and insights you need for a successful quality assurance and improvement program. That’s why RCare is attending the PEAK Leadership Summit in Washington, DC this year and offering a free cup of QAPI!

We’ll be at BaseCamp in Kiosk #36. Stop by and visit, and have a cup of coffee on us. And then let’s talk about QAPI.

QAPI

Many CCRCs are hip-deep in implementing their regulation-mandated QAPI (quality assurance and performance improvement) programs. Leaders in these organizations will want to know about RCare’s newly revamped RMetrix reporting. We specifically redesigned it around the needs of communities who are initiating and managing quality programs. At RCare we like to say that if you can’t measure it, how can you manage it? RMetrix helps you measure important information about calls that will help you improve resident and family satisfaction, staff work loads, and resident health and safety, from basic call response times, to so-called “frequent fliers,” to comparisons among shifts, wings, and even different campuses.

The reports are extremely customizable, but we also want to give you flexibility to build your own reports with the included report designer. And if you don’t have the time or expertise to do it, RCare’s own business analysts can build custom-tailored reports for you. This is the kind of reporting that turns data into insight, and insight into action. When community leaders implement change in their organization, it will be data-driven. And its success will be proven with real metrics.

But that’s not all. We are also showcasing our brand new, safe area zoning, 3-in-1 GeoPendants.

GeoPendant

Seniors don’t become wander risks overnight. They don’t go from functioning perfectly in assisted living one day and requiring locked unit memory care the next. What are the best policies and procedures when caring for people going through this slow transition? Senior living executives will want to know about RCare’s GeoPendant when they make these kinds of decisions.

RCare - PEAK Leadership Summit - GeoPendant and QAPIThe GeoPendant can be programmed with a “safe zone,” unique to each wearer. What’s more, that safe zone can be customized right down to certain hallways or floors, other specific locations inside or outside a building. If the wearer moves outside the safe zone, caregivers are quietly and discreetly alerted so that they can redirect the individual. This way someone who poses a slight wander risk can be kept safe even while enjoying the independence and freedoms that come with living in a least-restrictive environment.

The GeoPendant also functions as a PERS button. When the wearer presses the button, it alerts staff that help is needed. And the GeoPendant comes equipped with Advanced Locating Protocol (ALP), to let caregivers know the location where the call was made, so that help can be directed to where it’s needed.

Stop by Kiosk #36, have a cup of QAPI coffee on us, and let us show you how your nurse call system can help your community raise its ratings, and succeed in its QAPI programs.

PEAK Leadership Summit
March 18-20, 2018
Washington, D.C.
Kiosk #36
BaseCamp Kiosk Hours:
Mon, March 19, 9:30am-1pm & 4:30pm-5:30pm
Tues, March 20, 11:30am-1:30pm
@LeadingAge

RCare’s Got Strong QAPI Brewing at the Quality Summit

RCare’s Got Strong QAPI Brewing at the Quality Summit

What’s Brewing at the Quality Summit? QAPI.
Do you like your QAPI Strong? RCare can help.

Quality Assurance and Performance Improvement (QAPI) are on everyone’s minds these days. Because of new CMS regulations, QAPI is the latest watchword in long-term care and skilled nursing facilities across the country. No doubt your senior community already has an implementation strategy in place for moving forward. But here’s something you may not have realized: Your nurse call system can play an important role in the success of your QAPI program.

RCare is the global provider of advanced, wireless nurse call systems. We’ve designed our nurse call systems to give you the tools you need for your QAPI program. Why are so many communities overlooking the value of nurse call systems for QAPI? It might be because they’re not using RCare.

RCare brews strong QAPI at the Quality SummitNext week RCare will be in New Orleans at the AHCA/NCAL Quality Summit, to show you how the right nurse call system can help you strengthen your QAPI program.

When a resident pulls a cord or pushes a button on their PERS pendant, your caregiving staff responds. Are any calls missed? How quickly does your staff respond? How accurate and complete is their information when they arrive? Right from the start of an incident, RCare can help you improve resident satisfaction and the quality of care. And right from the start of an incident, RCare can help you gather accurate, actionable data.

The Quality Summit is the third annual gathering of long-term and post-acute care quality leaders. For three days they’ll be learning best practices, networking with other professionals, and educating themselves about the latest issues in quality and compliance for skilled nursing, post-acute, and assisted living providers.

RCare will be the only Nurse Call System provider at the summit.

Stop by our table, have a cup of coffee on us, and let us show you how your nurse call system can help with QAPI.

In your job, there’s a lot expected of you. You should expect a lot from your nurse call system. RCare offers the most advanced wireless nurse call technology, for large or small facilities. RCare wants to join efforts and support you as you develop your QAPI program.

AHCA/NCAL Quality Summit
March 12-14, 2018
New Orleans Marriott
Expo Dates/Times
Monday: 11am–1pm, 2:30pm–3pm
Tuesday: 10am–10:30am, 1:30pm-2pm, 3:30pm–4pm
#QSUMMIT18
@ahcancal

Celebrating American Heart Month

Celebrating American Heart Month

It’s Valentine’s Day, a special day for celebrating love and romance. And with it comes the pink and red heart decorations, candies, and chocolate treats. A heart is symbol of passion, kindness and love. It’s a great way for us to show people that we care about them.

But maybe we should really be taking this more “to heart.”

This Valentine’s Day is a great opportunity to think more seriously about heart health. According to the American Heart Association, about 92.1 million American adults are living with some form of cardiovascular disease or the after-effects of stroke. Chances are, heart health will become important to someone close to you at some point in their life. That’s why February has been designated as American Heart Month.

Here at RCare we’re always looking for ways to provide better care for people as a whole, their hearts included. As a way of showing our love, and in honor of American Heart Month, we have pledged 5% of all February profits up to $25,000 to the American Heart Association. This donation will help the AHA carry out its mission of reducing heart disease and heart-related deaths through research, training, and advocacy.

“Heart disease and stroke remain the number one and number three causes of death in our community. That is why it’s so important Rochesterians unite during Heart Month and become part of the American Heart Association’s movement to live longer, healthier lives,” said Jason Stulb, Senior Director of Development for the American Heart Association. “We are very excited to have RCare helping us lead the way this year. It’s a huge step toward a heart healthy Rochester, and the funds they raise truly help our community.”

During this month of celebrating love, let’s keep the hearts of our friends and family in mind. As our CEO, Myron Kowal heartily states, “We are enthusiastic to support the American Heart Association this month. Their fight is our fight and we’re all in this together.”

How Do You Take Your QAPI?

How Do You Take Your QAPI?

RCare's RMetrix is a powerful QAPI toolIf you’re in skilled nursing, you’re probably in the process of figuring that out right now. Because, as you know, QAPI is the new CMS law of the land.

According to the Center for Medicare and Medicaid Services (CMS), “QAPI is a data-driven, proactive approach to improving the quality of life, care, and services in nursing homes.” It starts with quality assurance (QA), the steps facilities take to meet quality standards and regulations. Then it adds performance improvement (PI). QAPI (QA and PI together) is meant to help facilities meet minimum regulatory quality standards, and then to make the quality of services even better.

Does Your Nurse Call System Matter for QAPI?

ABSOLUTELY!

Central to QAPI is the satisfaction of residents and their families, and call response time is a great place to start. Do your residents trust that when they request help it will come quickly and will address their needs? Or do they wait, frustrated or afraid, wondering how long before help will arrive?

Built into every RCare system is the RMetrix reporting and analytics package that lets you track call response times, so that you can assess your current status, and set target goals.

  • What is an acceptable amount of time for a client to wait for help and what isn’t?
  • How well are you doing at staying inside that acceptable range?
  • Are your staffing levels right for each place and time?

With RCare, you can track call response time for the organization, or filter it by:

  • Group – facility, wing, hallway, or whatever grouping makes sense for your community.
  • Time – to see how things are going by shift.
  • Enterprise – For large organizations, Enterprise RMetrix lets you evaluate response times across your entire organization at as broad or fine-grained a level of detail as you need.

Frequent caller reports let you see:

  • Who is calling?
  • Are the calls primarily from just a few residents?
  • Are call numbers higher on one shift or in one part of your facility?

RPhone and The Resident’s Experience

The RCare RPhone and QAPI

  • RCare’s integrated HIPAA-compliant mobile handset, the RPhone, has the unique “I got it” feature that helps both residents and staff. It lets a staff member claim a call that comes through, preventing unclaimed calls, and preventing duplication of effort, which helps make the best use of your staff’s time.
  • It provides personalized information about the resident, so that staff can offer greater personalization and comfort, even if the caregiver or the resident is new. It allows staff members to phone the resident directly to let them know help is on the way, and allows them to find out more information about what is needed.
  • With the RPhone, care staff check in when they arrive at the room, and check out when they leave. They can record the services performed during the call. This is powerful information for your quality teams, as they try to understand more deeply the processes they’re working to improve.
  • The powerful RMetrix reporting helps you identify specific calls that fall outside the norms, to help you investigate potential problems and get to their root cause.

Your Organization’s Other Services:

Your QAPI program must address all services provided by your facility and thus extends to all departments.That’s another reason RCare’s call system is so powerful. Staff across the facility benefit from the system, and residents never need to pull a cord.

  • Passive sensors integrated directly into the system can monitor temperatures of every room and send alerts if temps stray out of the normal range.
  • Integrated water sensors report flooding or overflows.
  • Universal contact sensors report doors that are open when they should be closed, or closed when they should be open.
  • Refrigerator temperature sensors continuously check and record temps, and send alerts for temperatures out of the safe range.
  • Smoke detectors, integrated right into the nurse call system, so everyone is alerted if there’s a problem in a room.

By now, you should have your written QAPI plan in place, and implementation should have begun. As you plan your performance improvement projects, it’s critical to have objective performance measurements of where you started, where you want to go, as well as the ability to monitor the effects of your changes. You need data to evaluate where you have opportunities for improvement, and where you’re exceeding expectations. You need to measure progress, and to provide insight to investigations of where problems persist. Root Cause Analysis provides the most insight when it’s evidence-based and drawn from reliable data.

RCare is more than a nurse call system. Add RCare to your QAPI! Contact us today.

The Senior Community That Cried Wolf: RCare’s Alternative to Loud Alarms

The Senior Community That Cried Wolf: RCare’s Alternative to Loud Alarms

RCare is not only proud to be the maker of the most advanced wireless nurse call and advanced monitoring systems in the world, but we’re also honored to be a member and advocate of the Eden Alternative initiative.

What is The Eden Alternative? It’s a non-profit dedicated to improving the quality of life for elders and their care partners. “In a culture that typically views aging as a period of decline, the Eden Alternative philosophy asserts that no matter how old we are or what challenges we live with, life is about continuing to grow. Building on this new paradigm, it affirms that care is not a one-way street, but rather a collaborative partnership.”

RCare's GeoPendant and The Eden AlternativeThat’s one of the many reasons that RCare supports The Eden Alternative. RCare’s mission is to improve the lives of elders and those who care for them. We’ve been diligently working at this mission since our founding in 2006, and our innovations in user-friendly, easy-to-learn technology have allowed us to help more and more elders and caregivers every year. We take the time to understand caregiving and the unique issues facing each community to build customized solutions that last.

One of our latest innovations, the GeoPendant, is an example of our commitment to the quality of life of elders and carers. An attractive pendant that can be worn on a neck loop or on the wrist, the GeoPendant’s first function is that of a PERS pendant. But the GeoPendant does a lot more. It lets caregivers define geographical safe zones for elders who need them. Should the elder leave that safe zone, the care staff receive an alert so that they can discreetly intervene.

Like everyone else, elders value their independence and dignity. Moving to a locked ward is a big step that should only be taken when there is no other option. For many, the GeoPendant can now be that other option. Elders wearing the GeoPendant are free to go about their day, within an area defined as safe for them. The only time their movements are brought to anyone’s attention is if they move outside their personalized safe zone.

This is especially useful with so called “mixed populations.” One does not develop a need for a locked memory care unit overnight. These needs arise slowly over time. This means that there are people who may need moderate wander management who live in completely open communities alongside many who do not need such assistance. With the GeoPendant, only those elders who need this type of care receive it, and they do so discreetly, without embarrassing sirens or alarms ringing through the hallways.

One of the truly innovative features of the GeoPendant is that it doesn’t use GPS. Instead, it uses the existing RCare equipment placed throughout the community to determine if you are, or are not, where it’s safe for you to be. Also, safe zones are not just defined in terms of horizontal area, but also vertically, for example by floor. This is because the device utilizes artificial intelligence. During setup it is taught where the safe zone is for a particular resident. The elder’s zone can be highly specific, even singling out precise rooms and corridors for in/exclusion.

GeoPendants are integrated into the wider RCare nurse call system, meaning staff won’t have multiple systems to monitor. If an elder moves out of a safe zone, the alert is sent to the high-powered nurse call system. Care staff receive the alerts on their HIPAA-compliant RPhone mobile handsets, just like any other nurse call.

RCare's GeoPendant and The Eden AlternativeCommunities and senior advocates are increasingly drawing attention to the indignity of noisy alarms. They disrupt sleep. They disrupt daily life. They embarrass elders unlucky enough to trigger them. Worse, they may immobilize them, if the elders avoid activities that risk triggering an alarm. And, like the boy who cried wolf, frequent alarms tend to get tuned out, which could put elders at risk. RCare’s alerts are all quiet. Whether an elder pulls a cord, pushes a button, or leaves a safe zone, the alerts are sent silently to the care staff. Calls are “claimed” by a caregiver using the “I got it” button on the RPhone, ensuring that everyone’s call is answered, without carers duplicating their efforts.

Because the GeoPendant is a personal emergency response system as well as a location minder, elders who need both don’t need to carry two devices. In addition to discreetly safeguarding their whereabouts, the push button can be used to summon help at any time.

According to the Alzheimer’s Association, there are currently 5 million Americans living with Alzheimer’s, and by 2050, that number could be as high as 16 million. By mid-century, someone in the United States will develop the disease every 33 seconds.”

Dr. G. Allen Power is a physician and a senior advocate. In his book, Dementia Beyond Drugs:
Changing the Culture of Care, he argues that “care environments are often designed around the needs of the carers, rather than those with dementia.” This is an issue that The Eden Alternative is addressing. It’s important that both parties in the care partnership are respected and honored.

A diagnosis of Alzheimer’s or dementia doesn’t need to trigger an immediate loss of independence, even when it’s an effort to keep elders safe. The Eden Alternative challenges us to strive to enhance the well-being of elders by eliminating the three plagues of loneliness, helplessness, and boredom. RCare has accepted that challenge, and one outcome is the GeoPendant, designed to help elders live happier, more independent, more dignified lives. And at the same time, RCare is helping caregivers offer the best, most advanced care. For a small device, the GeoPendant is having a very big impact on the lives of elders and their care partners.

Happy Holidays from RCare

Happy Holidays from RCare

RCare wishes you and everyone in your community happy holidays, and a very merry holiday season. We do what we do because it makes life in your community better. RCare’s advanced wireless nurse call and monitoring solutions are designed to make your community safer, your staff more effective and your residents happier. More than that, we hope it gives families peace of mind, especially during the holidays.

And with RCare, there’s something under the tree for everyone, from CNAs to facility managers, from social workers to business administrators. RCare’s environmental sensors can alert maintenance staff if it’s wet where it should be dry, or cold where it should be warm. The RPhone mobile handset is a great gift for on-the-go caregivers, allowing them to carry the nursing station in their pocket. The new RMetrix reporting system is on every administrator’s wish list. Your top decision-makers can know all about response times, frequent flyers, and the types of care being performed–even across multiple campuses. Choose from a comprehensive selection of pre-built reports, custom build your own reports, or let our business analysts custom build one for you.

However your community celebrates this year, RCare celebrates with you. We wish you all the best this holiday season.

The RCare Team

Is Your Refrigerator Running? The Importance of Refrigerator Temperature for Senior Communities

Is Your Refrigerator Running? The Importance of Refrigerator Temperature for Senior Communities

Hey….Is Your Refrigerator Running?

Unlike the old prank call joke, refrigerator temperature in long term care is no laughing matter. When health inspectors check out your senior community’s kitchen, one of the first places they’ll look is at your refrigerators. Are they keeping food at the proper temperature? This is important because food-borne illnesses are surprisingly common and can be very serious, especially among the more vulnerable populations. According to Federal government estimates, “Each year these illnesses result in an estimated 128,000 hospitalizations and 3,000 deaths.”

Good refrigeration is easy to get right by using RCare’s advanced temperature sensors to monitor temperatures inside refrigerators.

It’s a critical responsibility to ensure that all dining facility refrigerators are within the proper cooling range. However, many times residents have refrigerators in private apartments too, which need to be consistently monitored as well.

But food safety isn’t the only reason refrigerator temps needs to be monitored. Perhaps equally important are the medications and vaccines which require refrigeration, including insulin for controlling diabetes, some rheumatoid arthritis medications, some common antibiotics, and many more. For these medications, temperature stability is critical, and even small temperature fluctuations can render them ineffective, or even dangerous.

According to the Center for Disease Control (CDC) guidelines, refrigerator temperatures that drop even 5 degrees can freeze medications and vaccines, rendering them totally ineffective. The CDC also warns that temperatures varying the other direction, and are too warm, can melt some meds, and can cause others to become useless. While medications can cause harm by being made ineffective, what’s potentially even worse is that they can cause an adverse event in the resident.

The solution is to make sure that you know the temperature in your refrigerator at all times, and that you get alerted if the temperature spikes or falls. The Food and Drug Administration (FDA) recommends using a thermometer to check the refrigerator temperature frequently, but in a facility with dozens or hundreds of refrigerators, this is a process that clearly needs to be automated. What’s more, according to CDC guidelines, it’s important to test at different times of day, at different times during the refrigerator cooling cycle, during different seasons and weather conditions, and during different user activity patterns, to ensure that the refrigerators are always maintaining a safe, stable temperature. And it’s important to be able to refer back to a log, to verify that over time the temperature has remained at a safe level.

RCare Refrigerator Temperature Sensor in Senior CommunitiesRCare offers the ideal solution, a digital refrigerator thermometer that is integrated right into the facility’s nurse call system. Temperatures are monitored continuously, and logged, so you can check the history of any refrigerator. Should the temperature veer outside of the safe range, caregivers receive a discreet alert, letting them know immediately when there is a problem. This means that food and medications can be moved to safer storage right away.

Whether it’s food or medicine, you can’t count on knowing whether they’re safe just by how they look. “Some medications may visibly show a compromised medication through cloudiness and/or clumping. However, other medications may not show any signs of alteration, thereby leaving the impression the medications are fine.”

With RCare monitoring your refrigerator temperatures, you can be confident that your refrigerators are running exactly as they should be. And if they’re not, RCare will let you know. Your residents count on you for their health and safety. RCare can help.

CMS Issues Large Restrictions on Bed and Chair Alarms in Senior Housing

CMS Issues Large Restrictions on Bed and Chair Alarms in Senior Housing

In news that is shaking up senior living communities, the Center for Medicare and Medicaid Services (CMS) has put serious restrictions on the use of bed and chair alarms-but only those that sound alarms near the resident. This will cause many senior housing communities to reevaluate their nurse call and advanced monitoring technologies to ensure they will comply with the new regulations, effective at the end of November, 2017.

CMS issued new bed and chair alarm restricctionsAccording to CMS, a revision to the State Operations Manual will now classify bed and chair alarms, or any position change alarms which make an audible noise near the resident as a restraint. Restraints can only be used when deemed medically necessary and even then, must be continuously reevaluated for use. In other words, if a resident can hear the alarm that the sensor makes, it would be not authorized for general use.

There are many good reasons for this regulation. CMS explains the rationale to ban these devices as potentially harmful emotionally and physically to the resident:

  • Loss of dignity
  • Decreased mobility
  • Bowel and bladder incontinence
  • Sleep disturbances due to the sound of the alarm or because the resident is afraid to move in bed thereby setting off the alarm
  • Confusion, fear, agitation, anxiety, or irritation in response to the sound of the alarm as residents may mistake the alarm as a warning or as something they need to get away from.

According to the newly implemented CMS revisions: “While position change alarms may be implemented to monitor a resident’s movements, for some residents, the use of position change alarms that are audible to the resident(s) may have the unintended consequence of inhibiting freedom of movement. For example, a resident may be afraid to move to avoid setting off the alarm and creating noise that is a nuisance to the resident(s) and staff, or is embarrassing to the resident. For this resident, a position change alarm may have the potential effect of a physical restraint.”

Communities must adapt and quickly to this change. But, fortunately communities have a better choice, not only for complying with the new requirements, but for making the quality of life better within the community. RCare’s bed and chair sensors are seamlessly integrated into all of the RCare nurse call systems and discreetly alert staff, without embarrassing or disrupting the resident. This is why RCare continues to integrate a wide variety of environmental and activity monitoring sensors into its wireless nurse call solutions.

RCare bed and chair alarmsCommunities have good reasons for using position change sensors. It’s important to know if a resident may need help. It’s important to know if someone is having a restless night, or if they haven’t moved from the couch or gotten out of bed. And it’s important to know if they’ve gotten out of the wheelchair.

With RCare, alerts go directly to the nurse station and can message or call the wireless RPhones carried by staff. The event is automatically logged. The “I got it” feature enables caregivers to claim the call, so there’s no duplication of response effort, and no alert goes unanswered.

These kinds of incidents make up a record that helps staff tailor a plan of care for each resident. This record helps staff, and families, know when the situation has changed and the plan of care needs to change as well. It keeps a record of the the resident/care staff interaction, too, which is critical for resident-centered care and quality.

In addition to bed and chair sensors, the RCare system integrates with universal contact sensors and passive sensors to detect unsafe room temperature levels, refrigerator temperature fluctuations, and water overflows. And, of course, the system integrates with a full range of resident-activated devices, such as push-button pendants, pull cords, and the like. The new GeoPendant can set safe zones for residents who need it, so care staff are discreetly alerted if and when particular residents move outside their designated safe area. No more loud alarms.

Having a single system that channels all alerts to the same receivers makes sense for busy care staff, who can monitor all concerns, wherever they are, on their mobile device. Having those alerts be discreet and quiet makes for a better living and working environment for everyone. And most importantly, getting rid of those noisy alarms is good for the health and the safety of the residents and the caregiving staff.

We’re Giving Thanks for You

We’re Giving Thanks for You

It’s Thanksgiving, and we’re counting our blessings. What are we thankful for? We are thankful for you.

We are thankful for caregivers, and we are thankful for everyone who helps and supports you, so you can do your important work. Why? Because we have family and friends who rely on you. We have parents, grandparents, and other loved ones who depend on your every day. And one day–just like everyone else–we will need you, too. We’re grateful that you’re here, that you’re doing what you do best, and that we know we can count on you to be there for us, now and in the future.

There is no higher calling than caring for others in need. It’s why we strive so hard to serve you, to make your work easier and more effective. And by “you” we don’t mean only the people who show up in mom’s room if she pushes her nurse call button. We mean all of the people who are necessary to make senior living communities work. From executives to food service to facility managers, we thank you.

When we designed RCare wireless nurse call systems, we were thinking about all of you. We were thinking about caregivers, who get good information and great communications. We were thinking about decision-makers, who get top-notch reporting, and the information they need to make the best decisions. We were thinking about facility managers, who need to keep the place running, and running safely. At RCare we know that everyone in your community plays a part in it’s success. Our job is to make each and every person in your community successful.

And we’re thankful that you entrust us to do so. Happy Thanksgiving to all of you.

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