Argentum 2024 Senior Living Executive Conference

Heading to the Argentum’s Senior Living Executive Conference this year? So are we!

The annual conference brings together thousands of executives, operators, owners, and other professionals from the senior living industry, along with community leaders, and industry innovators like RCare, to connect and learn about industry issues and solutions. The three-day event includes networking, educational sessions, and an expo.

2024 Senior Living Executive Conference Theme: Improving the Resident Experience

The conference theme, “Improving the Resident Experience,” is a motto we stand by. RCare has been described as providing “person-centered care at its finest” and we’re proud of that. When a resident needs help, they need to know that their call was received, and that help will arrive soon

RCare Mobile’s unique “I Got It” feature improves caregiver efficiency by eliminating duplication of efforts that happens if multiple caregivers answer the same call. And it ensures that every call is answered in the time frame you determine.

Knowledge is power, and RCare’s leading-edge reporting tools put the power in your hands. What is the average response time for your community? Do you know? Is it the same for every shift and every wing? Can you measure it? Is it improving? Are you happy with it? Everyone in the community benefits when response time improves. RCare’s reporting gives you the insights you need to measure and improve performance, optimize staffing, and to detect resident and staffing issues early. The result is resident satisfaction and well-being.

Concerned about resident safety? So are we. We’ve designed our pendants to be sleek, comfortable and versatile, something residents can feel good about wearing. And with RCare’s Advanced Locating Protocol, the pendants can help you locate the resident, so help gets to them more quickly. And RCare’s check-in option is another powerful way to keep your residents safe.

Improving the Lives of Seniors and Caregivers

Since our founding in 2006, RCare has been dedicated to our mission to improve the lives of seniors and those who care for them. We take the time to understand caregiving and the unique issues facing each community, and to build customized nurse call systems that last. We believe that providing the best eldercare means putting the best technology into the hands of top caregivers. We know our systems aren’t a magic solution, but we also know that if we give caregivers innovative tools to do their best work, at a price communities can afford, residents will reap the benefits of better care.

Senior Living Executive Conference Expo Hall

No matter what kind of community, no matter what your size or budget, RCare can help. Visit RCare at Booth #2809 to meet RCare’s team, and learn how our innovative nurse call solutions can help your community serve your residents even better.

RCare Argentum 2024

Speak to us at our booth to enter for a chance to win prizes.

2024 Senior Living Executive Conference
April 29, 2024 – May 1, 2024

Phoenix Convention Center
100 N 3rd St
Phoenix, AZ

RCare Booth ##2809

RCare’s Team:
Ashley Flann, CEO
Khalen Ryberg
Daphne Karpan
Mike Andolina
Matt Schraf

More Info: www.seniorlivingconference.com
#SLEC2024

Argentum’s Women in Leadership ‘Party in the Desert’ Reception April 29

Women in Leadership Party in the Desert Monday April 29 2024RCare is proud to be a Gold Sponsor for Argentum’s Women in Leadership (WIL).

Following Argentum’s CEO Dinner at Argentum’s 2024 Senior Living Executive Conference, WIL will be hosting a Party in the Desert reception.

Over 250 owners/operators, including RCare’s CEO, Ashley Flann, and executive teams will be in attendance.

WIL recognizes the critical role that women, at all levels, play in shaping the success in communities and the broader senior living industry. The goals of WIL are to provide a platform to showcase top talent, help women leaders create and strengthen a network of allies to champion their work, and provide opportunities for professional growth and development for women at all levels in the senior living industry. Membership in WIL is free, open to women and men and programming is 100% supported through sponsorship.

Tech Tips for RCare Nurse Call Systems

Welcome to this month’s Tech Tips. Today’s tips are for distributors of RCare’s nurse call systems. This post highlights important information about Purchase Orders, RMAs, and Advance Replacements. Let’s dive deeper…

Purchase Orders

Were you aware that you can make a payment on an existing PO? You can just log into the distributor portal, then browse to the “Payment” page and enter the PO/Invoice number. This brings up an important point: every PO requires a unique PO/Invoice number to provide internal tracking, for payments and any possible future support or RMA needs. Substituting a name for a PO number should be avoided for the same reasons.

RMAs

You no longer need to wait for our support team to manually assign you an RMA number. On the distributor portal, if you browse to the Contact page you can complete our online form for submitting an RMA. You will receive an automated response from our ticketing software that will include your unique RMA number, so you can prep your item for shipping without delay. Please remember to include the RMA number on the outside of the box!

Advance Replacements

Did you know that you MUST submit a PO before an Advance Replacement can be shipped? The faster we get the details, the faster we can get the replacement out the door to you. Please be aware that initially you will be invoiced for the full price of the Advance Replacement. Then credits will be issued, or invoices will be voided, once the RMA process is complete. Follow the guidance of the support team during the RMA process, who will help you maximize any possible credit.


About Tech Tips for RCare

Tech Tips for RCare is a blog series for our customers and distributors, highlighting our devices and informing you of best practices to enhance your business with all the features of RCare’s nurse call systems for assisted living. From troubleshooting and problem solving, to knowledge enhancements and suggestions, the purpose is to expand your skillset with our nurse call technology.

While the information shared here is current at the time of posting, please note that technology is always changing and improving, as it should! So for the latest information, or if you have questions, please contact your RCare Channel Manager.

Not a customer yet but interested in learning more about RCare’s nurse call systems for assisted living, senior living, post-acute health care, and behavioral health? Contact us!

Greater Rochester Chamber Top 100 Businesses 2023

We are excited to announce RCare has been named one of the Top 100 Businesses for 2023 by the Greater Rochester Chamber of Commerce.

This program recognizes the fastest-growing privately owned companies in the greater Rochester region, an area long known for its innovation and entrepreneurial spirit.

Headquartered in Webster, NY, RCare manufactures wireless nurse call and emergency monitoring systems for long-term care and senior housing communities. The company was founded in 2006, with a mission to improve the lives of seniors and those who care for them. RCare is strategic in its innovation, with a focus on the design of unique technology solutions and meaningful partnerships with cutting-edge companies. This allows them to create customized nurse call solutions that break the boundaries of what a nurse call system can do for senior communities.

“We were founded with the purpose of making lives better for seniors,” said Ashley Flann, RCare’s CEO. “The long-term care industry can be incredibly challenging, and the roles of healthcare workers in this industry are so important. Our innovations help make that work easier, and give caregivers more time to do what they do best, providing care. I’m so proud of our company’s mission and contribution.”

This is not the first time that RCare has been honored with this recognition. The company also made the list in 2021, and in 2020 was named a COVID-19 Health Care Hero for the impact of its innovations on the quality of health care during the pandemic.

“Being named a Top 100 Business means so much to us,” said Flann. “Our company’s market is world-wide, but Rochester is our home. We appreciate the recognition, and hope we continue to make Rochester proud.”

The company’s latest innovations include a revamped training program for distribution partners. A year in the making, this new program strengthens the company’s relationship with its network of international distribution partners. It was launched at multiple sites throughout the United States over the last few months.

The 2023 Greater Rochester Chamber Top 100 Awards ceremony will be held on Thursday, November 2.

Caregiver of the Year 2022

Do you work with someone who always goes above and beyond the call of duty? Do you know a caregiver who has a special bond with their residents, someone who truly makes a difference in their community? Do you have an exceptional employee who always brings something extra to the job? RCare would like to celebrate these passionate workers, tell their stories, and give them the recognition they deserve. 

The Caregiver of the Year Award was created by RCare to recognize the important work done each and every day by frontline caregiving staff. In line with RCare’s mission to help seniors and those who care for them, this award is a way to celebrate the often unsung heroes who do the challenging and meaningful work of caring for some of the nation’s most vulnerable populations.

“Everyone knows someone who is exceptional on the job, who goes above and beyond, who really has a positive impact on the community,” said Jeff Knauss, CEO and Owner of RCare. “We want to celebrate these special people, share their inspirational stories, and give them that moment in the spotlight that they deserve.” 

If you or someone you know deserves this award, please submit a nomination. (Yes, you can even nominate yourself.) Three lucky winners will be randomly drawn from the nominees to receive prizes worth $500. Also, those who submit a nomination will receive a gift card for coffee.

Prior winners of this award include Cecibel Quintanilla de Medrano, CNA at Renaissance of Annandale, Janelle Zacho, Director of Nursing at Columbia Health Care Center, and Megan Snead, a nurse at University Hospital in Augusta, Georgia.

RCare is accepting nominations now through January 31, 2022. Nominations must be submitted through our online form. Winners will be announced on National Caregivers Day, February 22, 2022.

How to increase resident safety outdoors

“A body at motion stays in motion; a body at rest stays at rest.” We’ve all heard Sir Isaac Newton’s first law of motion, and it applies to motion everywhere, including in long-term care communities. Limited exercise and too much time spent sitting can have effects on the health of people of all ages. However, the impact is magnified as we age. A sedentary lifestyle leads to a higher risk for depression and diabetes in elder adults. It also contributes to bone loss and the loss of muscle mass. Time spent outdoors has been associated with reduced sedentary time and increased physical activity among the elderly. However, it can be difficult to create a safe and inviting outdoor space at a long-term care community. Try these tips to increase resident safety outdoors.

1. Add Visual Cues to Alert Residents to Danger

You’re accustomed to the yellow caution tape that alerts the public to unexpected dangers. Dimming eyesight can make raised spots or steps difficult to see, creating a tripping hazard. Increase resident safety outdoors and minimize these dangers by lining steps with yellow tape.

Paint curbs and elevated areas with bright paint colors to draw attention to changes in elevation. These simple changes can be all it takes to make otherwise dangerous areas easier to navigate.

2. Post Large, Bright Signs

Familiarity represents safety. When you go for a walk in an unfamiliar area, you use visual clues to remind you how to get back to your residence. For elders who have failing vision, bigger, brighter cues are required. Signs that direct residents to entrances or lead the way to established outdoor seating add familiarity to walking paths and outdoor activity areas.

3. Include Seating Areas

Seating may not seem like a safety feature. But fatigue is a major contributor to falls. Creating shaded seating areas and placing multiple benches along walkways offers plenty of spots for a quick rest for those who need it. That helps increase resident safety outdoors. Instead of overheating or becoming short of breath, residents can regain their energy for a safer walk.

4. Keep the Grounds Clean

Fallen branches and even leaves can be a tripping hazard for those with poor vision. Keeping your landscape clean and tidy is essential for curb appeal and creating an appealing appearance for visitors. 

It’s important to go one step further to create a safe outdoor space for elder adults. Conveniently placed trash cans will help eliminate litter. Frequent cleanups by your landscaper can help prevent natural debris from building up around seating areas and walkways.

In addition to keeping the grounds clean, smooth pathways are a necessity for easy navigation. Paved and gravel walkways create an attractive outdoor space. However, cracks, bumps, and uneven layers of gravel create a falling hazard. Paved walkways with cracks and dips represent a falling hazard. When gravel creates humps, the terrain can become impassable. Inspect all walkways routinely to increase resident safety outdoors.

5. Provide Emotional Security 

Resident safety outdoors is about more than physical safety. Feeling safe is an important part of having the confidence to explore new options. You wouldn’t embark on a dangerous activity without a safety harness. 

Reduced activity often occurs alongside the transition to a new home. Residents faced with new surroundings see danger everywhere, and rightfully so. It’s easy to lose your way in unfamiliar territory. Dimming vision means new terrain can lead to a painful fall. 

Without encouragement, elders don’t get the opportunity to get used to these surroundings. So a sedentary lifestyle quickly follows. When residents are equipped with pendants that connect them directly with staff members, they have a safety line so they can explore. RCare pendants are comfortable to wear on a necklace or wristband, have advanced location protocol, and bring help with the push of a button.

6. Use Fences and Borders

Sudden changes in terrain can be dangerous. While flowerbeds and mulched areas create an attractive landscape, sudden changes in terrain can cause twisted ankles and falls. Blocks and short fences surrounding flower beds and mulched areas can eliminate hazards and also allow you to keep attractive features that residents enjoy. Increasing resident safety outdoors doesn’t need to conflict with curb appeal.

7. Enhance Accessibility

Indoor accessibility is a common concern. However, for many retirement communities, the outdoors focuses on curb appeal instead of accessibility. Narrow pathways and sloping terrain aren’t particularly inviting for residents confined to a wheelchair or dependent on a walker. 

Like the ramps and specialized landings found indoors, the outdoors needs to provide comfortable accessibility for those who need it most. Wide pathways, traction strips, and rails near curbs, stairs, and uneven terrain will make outdoor spaces easier to navigate. This means residents will become more likely to use the space.

Time spent outdoors provides a wealth of health benefits. Sunlight provides vitamin D, and simply going outside more frequently leads to increased activity and a healthier lifestyle. Daily walks can increase muscle mass and improve bone health, leading to better balance and more strength. Ultimately, when you increase resident safety outdoors, you improve the health of elders in your long-term care community. Contact us today to learn more about our safety solutions.

RCare CEO Jeff Knauss
Reassessing Staffing Schedule

Finding the right balance for your long-term care facility’s staffing schedule is critical. Having too small of an overnight team can lead to slow call responses and delays between an alert and checking on a resident. Overstaffing, on the other hand, can be costly — and you may end up underutilizing your workers. Your facility has unique staffing needs based on your current facility size, available technology, and best practices. Utilize these tips help you more effectively assess your long-term care facility’s staffing schedule. 

1. Pay Attention to Staffing Regulations

Long-term care facilities must provide adequate staff to meet the needs of your residents. Your specific staff requirements can depend on the number of residents you have and their specific levels of care. Tracking that information through a staffing app can make it easier to keep up with the specific regulations in your area. You can also gain new insights into how they apply to your residents and facility.

2. Track Staff Utilization

One of the most effective ways to reassess your long-term care facility’s staffing schedule needs is taking a look at your current staff utilization. Do your employees frequently feel overworked or stressed, especially during overnight shifts? Do you have employees standing around with little to do on a regular basis? 

Track employee utilization and how they’re spending their time during their shifts. You can use a staffing app or ask employees and their supervisors to report:

  • The tasks they take care of during their shifts
  • How many employees were on that shift
  • How they think those factors impact patient care

Pay particular attention to what tasks staff members take care of during their shifts. Are staff members constantly on the go, with nonessential tasks getting put off until later? Or are staff members able to easily take care of the tasks they need to get done over the course of their shifts? Equally importantly, are staff members looking for work to do during their shifts? Too little to do can lead to low employee engagement and make it just as difficult to keep good, solid employees on your shifts as having too much work to do. You do not want your employees to feel as though they aren’t accomplishing their goals or are unable to provide adequate patient care.

3. Note Response Times

You never want a resident in your long-term care facility waiting too long to receive care from your staff, whether that resident has a medical issue or needs assistance getting out of bed, going to the toilet, and getting dressed. Typically, nurses and other staff members will have rounds that they perform in the morning and evening, helping residents get ready for the day or get ready for bed. 

It’s normal for there to be some delays during these busy times. But your residents should never have to wait too long for the attention they need. Track response times on a regular basis and set attainable goals. How long does it take between a resident indicating a need and a staff member responding? If you note your response times increasing, it could be time to increase the number of staff you have on hand. 

4. Utilize a Staffing Agency When Needed

Sometimes, you may temporarily need more employees in your long-term care facility. A staffing agency can provide you with those short-term employees. They can come in on a limited basis and take care of whatever tasks need to be done. Working with a staffing agency on a regular basis can help you create a better relationship with the agency. This will also provide that agency with more information about exactly what type of employees you need. 

5. Use Effective Caregiving Tools

Using the right caregiver tools can make a huge difference in your ability to track and report the care you’re providing to your patients. You can also use RCare Mobile to track ADLs, or Activities of Daily Living, including the time spent actually taking care of specific patients and their needs. 

Over time, this can provide you with much better insight into how many staff members you need on a shift at any given time. RCare’s nurse call reporting, for example, allows administrators to track response times and clearly identify scheduling gaps. You can even get more insight into times when your facility is overstaffed. 

RCare can offer the insights you need to help achieve better balance with your long-term care facility’s staffing schedule. You can leverage RCare reporting to identify where additional employees might be needed, and get a better look at how you are able to respond to and care for the residents in your facility.

feedback for improved care

Senior living communities serve the incredibly important purpose of helping elder residents stay as independent as possible while getting the assistance they need for daily tasks. It can be a delicate balancing act. In the U.S., over 1.3 million people over the age of 65 live in a long-term care community of some sort. Staff members strive to provide the best possible quality of life for each resident in these communities they call home. As in any industry, it’s important to collect feedback to ensure that we are not missing the mark. It sounds easy enough. In fact you may have residents who are very comfortable regularly providing input and advice. However, some residents may be resistant to providing opinions, or responses may be filtered and incomplete. Without this feedback it can be difficult to get a complete picture of overall satisfaction from residents. 

Obtaining elder resident feedback is a valuable tool for:

Formal surveys may be ineffective with this audience. Instead, try these tips to help routinely request feedback from elder residents.

Use Conversations as a Tool to Collect Elder Resident Feedback

When collecting feedback, your first instinct might be to create a survey. But all too often, this can lead to canned responses that provide limited insight. Instead, consider the usefulness of simple conversation. When a familiar staff member inquires about the quality of special foods, enjoyable activities during the day, and how a resident is feeling, valuable feedback can be gathered to determine if there is any room for improvement.

Many residents enjoy having amicable relationships with staff members and will open up when provided the opportunity. Instead of using questionnaires periodically, encouraging staff members to ask questions during their visits can provide valuable feedback about gaps in care or other areas of dissatisfaction. Adding a checklist to a daily or weekly paperwork can remind staff members to initiate these important conversations. When residents are given regular opportunities to share their feelings about their daily life, staff members are more likely to learn where minor changes could create major improvements.

Ask Targeted Questions

If someone asks you if you like living at your home, you’d probably say yes. But as much as you love your home, there would likely be some things you would want to change. Instead of simply asking residents if they enjoy living in the community, create a list of specific topics to bring up naturally in conversation. Factors that impact their quality of life can range from call response time to enjoying a favorite meal. Use these examples to initiate simple conversations that will provide insight into your residents and community:

  • Daily Life: Have you interacted with your friends here today? What activities do you enjoy here? When was the last time you got to go outside?
  • Health Care: How are you feeling today? Do you have any issues you’re concerned about? Do our nurses and other staff members respond quickly when you call?
  • Diet: What did you have to eat today? Did you like it? What’s the best thing we serve here? What’s the worst thing we serve here? What do you wish we could add to the menu?
  • General Satisfaction: What’s your favorite thing about our community? What do you like the least about staying here? Do you like your apartment? How could we improve it?

Create a Resident Council

There always residents who are more comfortable sharing their opinions than other. These advocates have deep relationships with others throughout the community and can be a great resource for more detailed feedback. Resident councils are becoming more and more frequent in eldercare communities. They are a great way to solicit feedback from influential members of the community and they help to get elders more directly involved in their care.  These groups can be helpful for planning events, as well as providing general feedback and advice.  They can also be a useful means to share information throughout the community. If you are looking for a more direct and structured way to gather information directly from the residents, a resident council could be the answer.

Involve Family Members

Family members and other visitors are a great resource for deeper insight into any thoughts or concerns regarding overall care. The purpose of surveying residents isn’t to receive 5-star reviews. The goal is to use feedback to improve the quality of life in the community. With this goal in mind, family members can become natural advocates to help lead to positive changes. Whether residents enjoy face-to-face visits or telephone conversations with their loved ones, their families and friends have insights your staff might not. Talking to them can be a valuable opportunity to gather information about residents’ needs and opinions.

Start Incorporating Elder Resident Feedback Into Your Business Processes

Feedback is an essential part of growth and improvement in any business. However, it’s particularly important in senior care facilities where residents may feel their opinions go unheard. When feedback is honest and complete, it can provide valuable sources of information that allow you to keep a consistent measure of the quality of care within your establishment. Browse our blog to learn more about the ways RCare can help you improve the quality of care for both residents and staff members in your long-term care facility.

Women of Distinction

Today is International Women’s Day, which is a day set aside each year to commemorate the achievements of women. First observed in 1909 in New York City, it’s now a global holiday for celebrating the many contributions of women to society, culture, politics and business.

How are you going to celebrate? For those in the Senior Living industry, we recommend registering for the McKnight’s Women of Distinction celebration.

McKnight’s Women of Distinction

This 2-day virtual celebration is organized by McKnight’s Long-Term Care News and McKnight’s Senior Living. It recognizes and honors an amazing slate of women who inspire others and have a powerful effect on the lives of the individuals they serve in the senior living industry.

This year’s event, held virtually on May 18 and 19, celebrates women in three categories.

    • The Hall of Honor is for senior-level professionals in the C-suite or at a level equivalent to vice president or higher and have made a significant impact on their organization or the long-term care industry. This year, 19 women are being inducted into the Hall of Honor.
    • Veteran VIPs are women who have worked in senior living or skilled nursing for more than 15 years, and whose hard work and unrelenting dedication has helped make life better for countless residents. This year, the first for this category, 15 women are being recognized as Veteran VIPs.
    • Rising Stars are women under age 40 or with fewer than 15 years of experience in the senior living or skilled nursing fields. These 17 women have demonstrated an exceptional commitment at the community or corporate level.

In addition to celebrating and being inspired by this year’s honorees, attendees can learn from, engage with, and listen to the industry’s A-list leaders, network with peers, and get insights into issues important to women leaders working in long-term care today. 

Learn more about McKnight’s Women of Distinction 2021.

Caregiver of the Year Award

RCare has its own slate of amazing women to recognize. Over the next few weeks we’ll be sharing with you the inspiring stories of the three amazing women who were selected for this year’s RCare Caregiver of the Year award. We’re excited to tell you more about these three women making a difference in senior care.

Myron Kowal and Jeffrey Knauss

Myron Kowal, CEO and Founder of RCare Inc., has announced his retirement. Webster native Jeffrey Knauss will acquire the business and serve as CEO of the company upon Kowal’s retirement. Myron Kowal and Richard Moore, the original architects of the RCube, will be continuing with RCare in an advisory capacity.

“Light precedes every transition. Whether at the end of a tunnel, through a crack in the door or the flash of an
idea, it is always there, heralding a new beginning.” – Theresa Tsalaky

Self-Advocacy

Self-advocacy. The ability to speak up for yourself. The power to ask for the care you need. What started as just a word transformed into a passionate idea, a dream of what eldercare should be. It’s this dream for the future of eldercare that grew into the thriving business of today, RCare. For RCare founder Myron Kowal, it all started when a bed-ridden family member couldn’t successfully advocate for help when he needed it. Kowal knew he had to step in. Acquiring basic parts from RadioShack, he got to work on building his very first nurse call system.

Answering the Call

That defining experience and the persisting idea of self-advocacy ignited a glowing passion in Kowal. He poured himself into improving and advancing nurse call systems for the eldercare community and the caregivers within it. In an industry that spends countless dollars trying to figure out what residents need, Kowal has always believed the solution is simple: residents need to be able to advocate for themselves and to know that when they call for help, it is going to arrive. Kowal believes nurse call to be an extension of the elder, their voice when they’re in need. He and his team have worked tirelessly to create call systems that improve the lives of elders while supporting care partners in providing better care.

Since its founding in 2006, RCare has been installed in nearly 1,400 facilities, has expanded available features, and has developed award-winning mobile capabilities. RCare has been honored by the Rochester Business Journal as a “Rochester Top 100” company and Kowal was personally recognized as a COVID-19 Hero for RCare’s work during the pandemic. Their systems help ensure more than 100,000 calls per day are answered. It’s safe to say that Myron Kowal and RCare have contributed to helping countless elders find their voice and advocate for themselves.

Passing on the Torch

Reflecting on what he has built, Kowal said he is proud and humbled. “Passing the RCare torch is bittersweet. It was absolutely critical to find a successor who would continue to grow RCare, and who would never relent in the mission to be the voice of the elder. I’m grateful that Jeffrey Knauss answered the call. I know he’ll continue to provide the innovation and the vision that will allow caregivers to provide better care.”

Knauss, a Rochester Business Journal 40 Under 40 winner, spent 27 years refining his skills in all aspects of the value chain from marketing to engineering to R&D. An expert in business strategy development, product development, and sales channel management, he has the experience and skills necessary to continue to scale a flourishing RCare business.

Different Leader, Same Mission

When considering his next move, Knauss said, “Two things about RCare stood out: the location in the community where I grew up, and the impassioned focus on improving the lives of not just elders, but also those who care for them.” An avid volunteer, Knauss served eight years as Vice Chairman of the Board at the Mary M. Gooley Hemophilia Center in Rochester, NY. “It was this experience that sparked a deep admiration and gratitude for the support that nurses provide not just medically, but emotionally for their patients. It was the nurses that made their mission possible,” Knauss said. The symmetry between this experience and the RCare mission was undeniable.

Knauss said that he looks forward to continuing to drive the RCare mission, creating products that help caregivers seamlessly do what they do best. He is also excited to build a legacy of his own at RCare. “I look forward to generating continued growth in this local community, which is my hometown.” The original architects of the RCube, Myron Kowal and Richard Moore, will be remaining with RCare in an advisory capacity.