Entries by info@lmcllc.us

7 Ways to Increase Resident Safety Outdoors During Walks and Recreation

“A body at motion stays in motion; a body at rest stays at rest.” We’ve all heard Sir Isaac Newton’s first law of motion, and it applies to motion everywhere, including in long-term care communities. Limited exercise and too much time spent sitting can have effects on the health of people of all ages. However, […]

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How to Reassess Your Long-Term Care Facility’s Staffing Schedule

Finding the right balance for your long-term care facility’s staffing schedule is critical. Having too small of an overnight team can lead to slow call responses and delays between an alert and checking on a resident. Overstaffing, on the other hand, can be costly — and you may end up underutilizing your workers. Your facility […]

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Routinely Request Elder Resident Feedback to Provide Improved Care

Senior living communities serve the incredibly important purpose of helping elder residents stay as independent as possible while getting the assistance they need for daily tasks. It can be a delicate balancing act. In the U.S., over 1.3 million people over the age of 65 live in a long-term care community of some sort. Staff […]

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COVID-19 Vaccines and the Workplace: Your Top Questions Answered

In the long-term care industry, forward-thinking CEOs have also become Health Care Heroes for their efforts to fight the COVID-19 pandemic. From wireless nurse call systems to innovative Smart Badges, technological advances have helped to combat the virus. With the distribution of the COVID-19 vaccinations now underway, long-term care residents and employees can finally envision […]

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Top Tips for Showing Employee Appreciation in Long-Term Care Communities

Long-term care communities rely on their employees to keep things running, set the tone of the community, and show compassionate care to their residents. Those employees are the bedrock of the community. They’re the reason why residents get the care they need and have a positive experience while living within the community. Employee Appreciation Day […]

RCare’s Top 4 Tech Must-Haves for Seniors

With each passing year, technology is playing a more significant role in improving and enhancing the lives of our aging population. Not only do these devices combat isolation and depression by increasing communication, they also enable loved ones to regain their independence. At RCare, we believe in holistic senior empowerment, and we feel technology plays […]

Remote Support Bulletin

Remote Support Bulletin ABSTRACT: This support bulletin will address some recent disturbances for remote support, and we wanted to address the cause, short-term, and long-term fix. We also want to discuss how this will impact PCC (Point Click Care) customers specifically. TECH SUMMARY: In recent weeks some sites have lost remote access requiring a manual […]

RCM 3.2 Policies

RCM 3.2 Policies ABSTRACT: RCare Mobile (RCM) version 3.2.0 was released on 10/15/19. This version of RCM addresses all known issues in addition to solidifying the platform and adding new functionality. There is one potential issue that remains in the software. This issue can be avoided by following existing RCM polices. TECH SUMMARY: RCM 3.2.0 […]

Remote Support Changes

Remote Support Changes ABSTRACT: We will be switching our public IP address for our remote support server on Saturday, March 16th 2019. We are changing ISP’s here and will be receiving a new Public IP address. TECH SUMMARY: Currently the remote support server is on public IP address 209.252.247.27 and only this IP address. It […]

ALP Updates

ALP Updates ABSTRACT: This week’s tech bulletin will provide an overview of recent changes made to the ALP interface. Some of these changes include features that improve ALP’s reporting capabilities and make troubleshooting easier. None of these changes directly affect ALP location accuracy, but rather have added options to further customize ALP reporting and setup […]