Forget Wi-Fi

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Forget Wi-Fi
ABSTRACT:
This week’s tech bulletin will show you how to properly forget an SSID for RPhones or devices running RCare Mobile (RCM) phones. Forgetting SSID’s is helpful when the facility has multiple networks that an RCM phone could log into. Many facilities often have unprotected guest networks that the phone could accidentally hop to and cause the RCM Phone to temporarily lose access to the cube, and thus lose access to appropriate incident notifications.
TECH SUMMARY:
 
Step 1: RCM Settings
 
1)     Log onto RCM Admin Settings
2)     Make sure Application Lock down is turned off
3)     Enable Sticky Wi-Fi is on (Left). (Older versions of RCM require Last Good SSID to be manually entered (Right).
4)     Ensure Server (Cube) Address has been entered correctly. If the phone has recently connected to the Cube, this value is likely correct.
Step 2: Log onto Android Settings
1)     Use finger to swipe down from upper right-hand corner of phone. (Left)
2)     Select Android Settings option in upper right hand corner. (Blue icon, Left)
3)     Select connected wifi drop down or Gear in Upper right hand corner. NOTE: Each will bring you to a screen that looks slightly different, but functionally for the sake of logging into and                        forgetting networks, they are the same. (Right)
Step 3: Connect and forget
1)     Find Wi-Fi you do not want from list of available Wi-Fi options, then press and hold (Left)
2)     When not connected, the only option will be to connect. NOTE: You will need the facility to provide you with the Wi-Fi password for each undesirable network so that you can log on and forget.
         Forget is only an option for the currently connected Network (Right)
Step 4: Forget Network
1)     Selected Connected Network to forget (Left)
2)     Select Forgot (Center)
3)     You may also press and hold to forget network (Right)
 
CONCLUSION:
To better ensure consistent functionality of RCM Phones, it is important to properly forget undesirable networks on the device. The Wi-Fi Scanner built into RCare Mobile can be used when diagnosing whether the phone is connecting to undesirable networks. Because this is a feature on Android itself, it cannot be done remotely and must be done in person by either the distributor or end users. Most of the time forgetting is a bad thing, but with RCM it is crucial for correct operations.

Rise Up. Change Starts with RCare – and some hot QAPI – at the Eden Alternative International Conference

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Rise up. Change starts with RCare at the Eden Alternative International Conference

RCare's GeoPendant and The Eden AlternativeAt RCare, we are not only proud to be the maker of the most advanced wireless nurse call and monitoring systems in the world, but we are also honored to be a member of the Eden Alternative initiative. In fact, we’ve been selected to showcase our products at this dynamic and passionate event in May.

The Eden Alternative International Conference challenges us to change the way we think about providing care to our elder population. It challenges us to develop innovative approaches to genuinely person-centered care. The Eden Alternative philosophy asserts that as we age, we do not go into a decline, but rather we enter another stage of learning and growing. Based upon this, EA caregivers learn that the caregiving process is not just a one-way arrangement, but rather it’s a collaborative partnership.

RCare’s mission is to improve the lives of elders and those who care for them. Our innovations are designed with the resident at the center, while providing helpful and user-friendly technologies that make the environment more comfortable and pleasant–and that ultimately lead to better outcomes. Every community is different, and RCare takes the time to understand the unique resident needs, caregiving process, and other issues, to build customized solutions that last.

A Quieter Approach

Recently, CMS issued restrictions on loud bed and chair alarms, classifying them as a “restraint.” There are many good reasons for this regulation. Communities and senior advocates are increasingly drawing attention to the indignity of these loud alarms. They disrupt sleep. They disrupt daily life. They embarrass elders unlucky enough to trigger them. Worse, they may immobilize them when the elders begin to avoid activities that risk triggering an alarm. And, like the boy who cried wolf, frequent alarms tend to get tuned out, which could put elders at risk.

RCare’s alerts are quiet and discreet. Whether an elder pulls a cord, pushes a button, or leaves a safe zone, the alerts are sent directly to the care staff. Calls are “claimed” by a caregiver using the “I got it” button on the RPhone, ensuring that every call is answered without duplication of effort.

In addition to bed and chair sensors, the RCare system integrates with motion sensors, contact sensors, and passive environmental sensors to detect unsafe room temperatures, refrigerator temperatures, and water overflows. And, of course, the system integrates with a full range of elder-activated devices such as push-button pendants, pull cords, and the like.

Setting Safe Zones with the GeoPendant

With RCare’s new GeoPendant, you can set safe zones for residents who need them, so care staff are discreetly alerted if and when particular residents move outside their designated safe area, without embarrassing alarms. Like everyone else, elders value their independence and RCare GeoPendant at the Eden Alternative International Conferencedignity. Moving to a locked ward is a big step that should only be taken as a last resort. For many, the GeoPendant can now be a better option. Elders wearing the GeoPendant are free to go about their day within an area defined as safe for them. The only time their movements are brought to anyone’s attention is if they move outside their personalized safe zone.

Each call made contributes to an incident record that helps staff tailor a plan of care for each resident. This record helps staff and families know when the situation has changed, and the care plan needs to change. It keeps a record of the the resident/care staff interaction, too, which is critical for elder-centered care and quality.

Powerful Data

RCare’s RMetrix reporting module has been redesigned to provide stronger tools to communities initiating and managing Quality Assurance and Performance Improvemenet (QAPI) and other quality programs. WIth RMetrix, you can measure important information about calls, such as call volume, frequent callers, and response times, that will help you improve the experience of elders and their families, and staff work loads. For communities with multiple facilities, Enterprise RMetrix provides a dashboard that makes it easy to compare facilities on key metrics, by day, month or quarter. RMetrix gives administrators the kind of reporting that turns data into insight, and insight into action.

Join RCare as we RISE UP at the Eden Alternative Conference. Together we are changing the nature of elder care, making it more collaborative, more dignified, and more satisfying.

Eden Alternative International Conference
May 3-5, 2018
The Westin Buckhead Atlanta
3391 Peachtree Rd NE
Atlanta, GA 30326
Twitter – event: @edenalt  RCare: @ResponseCare
Facebook – event: @theedenalternative  RCare: @RCareInc