RCare giving thanks

It’s Thanksgiving, and we’re counting our blessings. What are we thankful for? We are thankful for you.

We are thankful for caregivers, and we are thankful for everyone who helps and supports you, so you can do your important work. Why? Because we have family and friends who rely on you. We have parents, grandparents, and other loved ones who depend on your every day. And one day–just like everyone else–we will need you, too. We’re grateful that you’re here, that you’re doing what you do best, and that we know we can count on you to be there for us, now and in the future.

There is no higher calling than caring for others in need. It’s why we strive so hard to serve you, to make your work easier and more effective. And by “you” we don’t mean only the people who show up in mom’s room if she pushes her nurse call button. We mean all of the people who are necessary to make senior living communities work. From executives to food service to facility managers, we thank you.

When we designed RCare wireless nurse call systems, we were thinking about all of you. We were thinking about caregivers, who get good information and great communications. We were thinking about decision-makers, who get top-notch reporting, and the information they need to make the best decisions. We were thinking about facility managers, who need to keep the place running, and running safely. At RCare we know that everyone in your community plays a part in it’s success. Our job is to make each and every person in your community successful.

And we’re thankful that you entrust us to do so. Happy Thanksgiving to all of you.

RCare Touted as Robust Solution by McKnight's Senior Living

McKnight’s Senior Living recently featured RCare in an article about innovative technologies that are improving care in senior communities. Called the “Strong, Silent Type,” the article focuses on the importance of resident comfort, safety and peace of mind. And it addresses the challenge of providing that security discreetly, and with respect for the dignity and independence of the residents.

How do communities accomplish this? And how do they manage it without burning out their staff with unrealistic expectations? The article had some very specific suggestions for technology and innovative industry leaders, including RCare. The innovations highlighted by the article help raise the level of care in senior living communities by offering comfort, safety and peace of mind, while preserving the independence and autonomy of the residents.

RCare's GeoPendant in McKnight's Senior LivingThe article spotlighted the RCare GeoPendant as an excellent example of a product that lets caregivers custom-define safe zones for residents who need them. “Seniors can move about the community freely, but if they move outside an individually customized safety zone, a discreet alert can be sent to specified caregivers.” This is especially important in mixed communities, where not all residents have the same needs, and the needs of any resident may change over time. “Because residents’ security and care needs differ and will continue evolving over time, security solutions providers also must develop flexible products to meet those changes.”

In fact, the GeoPendant was designed for mixed communities. It allows care staff to use the right tool for individual residents who can benefit from it. Meanwhile, it helps reduce the problem of alarm fatigue, an issue the article points out is becoming an increasing concern for communities. By integrating a wide variety of devices with their nurse call system, RCare avoids loud alarms, and instead alerts are sent to caregivers quietly, discreetly, and efficiently.

RCare’s GeoPendant allows operators to define customized areas that are safe for a resident, without using walls and locked doors.

The article also addressed the growing trend in wireless nurse call systems, and RCare is at the forefront, providing a full line of wireless systems. “Wireless solutions also continue to gain ground in the senior housing segment, a shift experts attribute to the ease of use and scalability of WiFi, which can allow operators to more easily cover their entire campuses.”

RCare RPhone in McKnight's Senior LivingAs RCare’s marketing director Mike Andolina pointed out, residents deserve privacy and health data protection. In order to be effective for communities, nurse call systems and their integrated devices also need to be HIPAA-compliant. “To help meet those requirements, RCare’s customized, locked-down RPhone offers all the key caregiver communication features needed to address resident needs, while excluding other features that could jeopardize privacy, such as camera, personal texts or social media access.” And that’s critical to communities, where HIPAA is a very real part of day-to-day operations. Communities want their staff to have the best tools available, but those tools have to meet the regulatory needs of the organization as well.

Read the whole article at www.mcknightsseniorliving.com.

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ABSTRACT:
Tech Bulletins are back. This week’s bulletin will cover the steps for how to apply an RCM software update in the field. This is an easy step once you’ve done it a few times, but a refresher is always helpful. This will be especially useful as a tool for walking end users through this process as well.
TECH SUMMARY:
Step 1: RCare Mobile Update Initiation
a) All RCM software updates should be scheduled in advance with RCare’s Tech Support team
b) Once Response Care has pushed the update, individual phones will need to complete these steps.
c) Log the user out, which will prompt an automatic update. When the screen asks you to Install Update select “OK”.
Step 2:
a) Phone security settings are in place to prevent unsafe downloads.
b) When this error prompt comes up select the Settings option.
Step 3: Adjusting Security Settings
a) Select The unknown sources option
b) When security asks you if you are sure, say ok.
c) Bar will change from Grey to Green indicating the security settings to allow “Unknown” sources has been enabled.
d) Hit home button and application will once again automatically prompt you to update the phone. Select “OK”.
Step 4: Applying the update
a) After pressing ok, RCare Mobile will ask you permission to install. Select “Install”.
b) Wait for RCare Mobile to Install
c) Decline Google Settings
d) Open Application
 
CONCLUSION:
As you can see there aren’t too many difficult steps involved in pushing an update. It is important to remember that each phone requires this process to be completed individually. This entire process can take as little as one to two minutes per phone.