Don’t Forget! We’re Celebrating Ten Years

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RCare is ten years old. A decade! And what a great ten years it has been. We’ve expanded into 45 states, as well as Canada, Malaysia, and Denmark. We’ve been named a “Top 100” business by the Greater Rochester Chamber of Commerce. We won a 2016 Health Care Achievement Award for Innovation. And we’ve made a whole lot of senior communities safer and more efficient.

That calls for a celebration, so let’s party! Yes, we’ve got some things planned to celebrate the occasion at LeadingAge. Here’s what’s on tap:

We’re giving away a lot of prizes at LeadingAge in Indianapolis. Like more than $1000 worth of prizes. Want one? Just stop by our booth (2418) and enter to win. While you’re there, pick up a free RCare medallion. If we spot you wearing it on the show floor, you’ll win even more.

All that winning is thirsty work. Why not  have a drink on us? Join us at our Mix & Mingle at Champions Sports Bar & Grill. We’re partnering with our friends at GrandCare and Laura Mitchell Consulting to bring you this event. It’s Monday, October 31st from 7 to 9 PM. Champions is located at 350 W. Maryland St. in Indianapolis–an easy walk from the conference center. Get your free drink coupon here and don’t be late!

While you’re at LeadingAge, don’t miss us at this year’s Shark Tank. Competitors get 5-7 minutes to pitch their innovative idea to the LeadingAge “sharks.” Only the smartest survive–and win up to $250. We won that prize last year and we’re fixin’ to do it again. Don’t miss it.

RCare Celebrates Our 10th Anniversary at Leading Age

RCare 10th Anniversary

RCare 10th Annivesary“X” is a simple symbol with tremendous power. Depending on how it’s used, it means so many different things. XOXO lets you end your message with hugs and kisses. The X button closes a window on your computer screen. You can use one to cross things out, or to select the right box. It’s the unknown in algebra. You can use one to sign a contract if you can’t write your name. X can “mark the spot” on a map. And X is the Roman numeral meaning 10.

RCare is celebrating its 10th anniversary at LeadingAge, and we’re using X to mark the spot.

If you’re in Indianapolis for the Expo, join our celebration. Come by booth #2418 and get a prize. That’s right. It’s our anniversary, but the gifts are on us. But that’s not all. We’ll also be giving away free RCare medallion necklaces with our X Marks the Spot logo. If we spot you wearing it on the show floor, we’ve got even bigger prizes in store for you: Kindle Fires, Amazon Echoes, Bluetooth speakers, smart mugs, and more!

And we have more reasons to celebrate at booth #2418. We’ll be showcasing our latest and greatest products including our new Pretty Pretty Pendants, our smarter, brand new #RCareMobile phone (HIPAA-Compliant, Secure NurseCall phone), and our new caregiver panel for the RCube.

Pretty Pretty Pendants. Who says pendants have to be ugly? It turns out, they don’t. Personal emergency response systems only work if people wear them. So we made ours pretty. Many people don’t even realize it’s a PERS worn for safety, because it looks like an attractive accessory. But it’s also a reliable call for assistance if needed.

RCare Mobile introduces a brand new phone for our multi-featured, HIPAA-compliant nurse call system. This is a system with two-way communication features that let caregivers know all about the resident who made the call, the reason for the call, and who is responding. It gives you all the powerful smartphone features you need – but none of the security risks.

Find out more about the new CC900 dedicated caregiver panel for the RCube.

And let us get you excited about interoperability! RCare now integrates with Point-Click-Care and Accutech, to give more efficiencies to your staff, greater ease of use, fewer user errors, and maximum information. And check out our integration with GrandCare’s system. Alerts triggered by GrandCare’s activity sensors and health devices can be received on RCare devices.

If you find yourself in Indianapolis for LeadingAge, make sure you come to the RCare Booth #2418 and join the fun..

LeadingAge Annual Meeting and Expo
Indiana Convention Center
Indianapolis, IN
Oct 30 – Nov 2, 2016
More details about the convention: www.annualmeeting.leadingage.org

What technologies are best for Elder-Directed Care?

Elder-Directed Care (also known as Consumer-Directed Care or Senior-Directed Care) is one of the newer concepts in Eldercare. Focusing on empowering elders to have input on their care plans and building more home-like residences are two pillars of Elder-Directed Care. Where does technology fit in? Join us for 20 minutes as we talk about how technology plays a major part in transition to an Elder-Directed Care model.

Accutech Integration Update

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ABSTRACT:
There have been a few common questions to come up at the time of installing an Accutech Integration.  In this week’s tech bulletin, we will be discussing the hardware configuration for an Accutech Wanderguard integration.
TECH SUPPORT SUMMARY:
There are two pieces of hardware you’ll need to be familiar with in order to get the Accutech communicating with the RCare Server.  First is the Digi One serial to Ethernet converter that will be used as the RS-485 Hub.  Second, is how to connect this hub to the LS2400D Accutech panel.  We will only discuss the LS2400D to 485 Hub connection, not the main panel to individual doors (LS2400T), though Response Care and Accutech both have schematics if you need them.
DIGI ONE:
 
1) The Accutech Door Zone controllers interconnect with an RS-485 half-duplex network in a daisy chain configuration using 2 conductor shielded cable.  20 gauge wire is preferred.
2) The Digi Serial to Ethernet adapter needs to be configured with only dip switch 3 turned on (RS-485 half duplex).  These adapters are in DHCP by default, and will need to be configured with a static IP address reachable by the ‘cube and placed in RealPort mode.
3) The installer will need to fabricate a DB-9 connector with the following wiring:
 
 
L2400 CONNECTION:
DB-9 Connector from the Digi One can go into either the TB7 or TB6 of the LS2400D connections only.  Please see the below images for proper wiring configuration:
 
 
FINAL STEP:
After you have connected everything with the fabricated DB9 connector to the Digi to the Accutech panel, you will need to give Response Care a call.  We will then configure a virtual serial port on the IP address that you have programmed for the Digi.  Then you’ll need to add zone ID’s into the web interface.

IMPORTANT:  We report what the Accutech equipment tells us to report.  In order to have the reset (door close) not immediately cancel an incident, you will need to do this from the Accutech side.  Then you will need to determine how it reports and how to restore it manually.  Some installations have Accutech keypads, some allow the incident to fall of the notification chain, and some allow end users to cancel it via the web interface.  If you set up nothing, it may restore instantly defeating the entire purpose of having these alarms.
 
CONCLUSION:
The Digi Serial to Ethernet adaptor will need a fabricated DB-9 connector.  The other end of this connector will be attached to the TB6 or TB7 terminals only on the LS24000D Accutech Panel.  After these connections are made and the units are plugged in, the Digi will need to be programmed to a Static IP address.  Response Care will then program a virtual serial port to that IP address.  These steps outline how to activate an Accutech Wandergaurd system with the Response Care servers.

RCare on the road to Nashville at the AHCA/NCAL Convention and Expo

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RCare at AHCA/NCAL 2016 Conference in Nashville

Nashville is the capital of Tennessee and home to Vanderbilt University. It boasts legendary music venues such as the Grand Ole Opry, the Country Music Hall of Fame, and the historic Ryman Auditorium. As if all that isn’t enough, don’t miss the Johnny Cash Museum, celebrating the renowned singer’s life.

RCare is celebrating its 10th anniversarySoon Nashville will have another reason to celebrate! RCare is spending its 10th birthday at the 67th annual AHCA/NCAL convention and expo. Want to join in the fun? Stop by Booth #257 and say howdy.

To celebrate a decade of our presence, we want to give you presents!!

What??? You bet! All you have to do is come to our booth and you get a prize. That’s right. It’s our anniversary, but the gifts are on us. But that’s not all. We’ll also be giving away free RCare medallion necklaces, complementary to any show attire. If we spot you wearing it on the show floor, we’ve got even bigger prizes in store for you (electronics, speakers, chargers, accessories and more.)

We have more reasons to celebrate at booth #257. We’ll be showcasing our latest and greatest products including our new Pretty Pretty Pendants, our smarter, brand new #RCareMobile phone (HIPAA-Compliant, Secure NurseCall phone), and our new caregiver panel for the RCube.

Pretty Pretty Pendants. Who says pendants have to be ugly? It turns out, they don’t. Personal emergency response systems only work if people wear them. So we made ours pretty. Many people don’t even realize it’s a PERS worn for safety, because it looks like an attractive accessory. But it’s also a reliable call for assistance if needed.

RCare Mobile introduces a brand new phone for our multi-featured, HIPAA-compliant nurse call system. This is a system with two-way communication features that let caregivers know all about the resident who made the call, the reason for the call, and who is responding. It gives you all the powerful smartphone features you need – but none of the security risks.

Find out more about the new CC900 dedicated caregiver panel for the RCube.

And let us get you excited about interoperability! RCare now integrates with Point-Click-Care and Accutech, to give more efficiencies to your staff, greater ease of use, fewer user errors, and maximum information.

If you find yourself in Music City for AHCA/NCAL, make sure you include RCare in your plans.

AHCA/NCAL 67th Annual Convention and Expo
Gaylord Opryland Resort and Convention Center
Nashville, Tennessee
October 16-19, 2016
More details about the convention