RCare Mobile announced today that after many months of battle against outdated caregiving pagers, the white flag has been raised and RCare Mobile is the victor!
This long-awaited victory marks a period in professional caregiving history that will change the lives of senior housing administrators, caregiving staff and residents for the better. Staff will now have better and more complete incident information, faster response times, and all without sacrificing patient privacy and integrity.
“For too many years, long-term care facilities have toiled under the tyranny of under-powered, pager-based nurse call systems,” said General Myron Kowal, CEO of RCare, Inc. “This was a battle for professional caregivers who valiantly endured many years of responding to calls without knowing how urgent the situation is, what was needed, or who else was responding. And today I’m proud to stand with them and shout, ‘No more!'”
RCare Mobile provides the functionality caregivers have been longing for. It uses a dedicated locked-down smartphone, on which caregivers receive alerts as well as detailed resident information. It allows two-way voice and text communications, and features the unique I Got It button, that lets other staff know who is responding to the call and eliminates duplicate staff responses.
RCare Mobile provides all the smartphone features that caregivers need, and does NOT allow any of the social sharing and photo features that put facilities at legal risk.
Victory arrived just in time. Caregivers had been making heroic efforts in the trenches to make do with their archaic, pager-based call systems. But these efforts are not without costs. Using personal smartphones to communicate amongst staff and provide a high level of care is a dangerous practice for care facilities.
Recently the Centers for Medicare & Medicaid Services (CMS) has made a decisive stand against the use of personal cell phones, especially when care staff take photos and videos, or make posts about residents on social media. CMS has announced it is coming down hard on organizations that don’t have adequate privacy policies against staff taking photos or videos of residents, especially if they post them on social media. This is true even if the staff have written permission from the resident. The reason? Most social media posts don’t meet the definition of a use or disclosure authorized by HIPAA. So any post, even seemingly innocent pictures of a social event, is considered a HIPAA breach. Even more critical, CMS is requiring that facilities report violators to local law enforcement on the charge of elder abuse. CMS is actively cracking down.
With RCare Mobile, long-term care facilities can provide their staff with all the functionality they require in a phone-based call system, eliminating the need for any personal cell phones on the job. RCare Mobile provides all the smartphone features that caregivers need, and allows none of the features that put facilities legal risk. RCare Mobile provides caregivers with two-way communication, complete information, and the unique “I Got It” function that makes sure every call is answered, and without duplicate effort. It does it on a cell phone dedicated to this purpose, with nothing that can get a facility in trouble. No camera. No video. And no access to social media.
The war on pagers has been won. Thanks to RCare Mobile.
You can find RCare
at AHCA/NCAL in Nashville
and at LeadingAge in Indianapolis
Oct 30-Nov 2
If you’re at the shows, stop by and see us!