RCare News & Blog

Why RCare’s RPhone is Better Than “Their Phone”

Why RCare’s RPhone is Better Than “Their Phone”

RCare wants to protect you with RPhone.

Social media is everywhere and while it’s a wonderful way for families and friends to keep in touch, it can also be an extremely dangerous HIPAA liability. But don’t take our word for it. Here are just a few recent McKnight’s headlines that will shock you. These are actual headlines. And they’re scary.

Nursing home employee charged in Snapchat video of showering resident

Officials face scrutiny after SNF employee shares photo of deceased resident on Snapchat

Nude Snapchat of resident leads to felony charge for SNF employee

What do all these cases have in common? It was staff members using their personal cell phones while working. Why? Because so many pager-based systems don’t provide the communication capabilities that employees need. So, they resort to their personal phones for staff communications which already presents a HIPAA risk. Add to it the temptation of using their cameras and social media and you’ve got a lawsuit waiting to happen.

HIPAA-compliant RCare RPhone nurse call system, not "their phone"All three of these cases all could have been prevented with RCare’s RPhone.

The RCare RPhone is a HIPAA-compliant, secured and locked-down mobile caregiving device. It eliminates the need for personal cell phones.

Investigation launched over Snapchat video taken by SNF worker

Tell your staff to leave their cell phones in their lockers. With the RPhone, your staff will have all the features of a smartphone, except for the ones you don’t want. No photos. No access to the Internet. No social media. No access to protected health data off campus.

What can RPhones do? Receive nurse call alerts. Talk with residents. Claim calls with the “I got it” feature. Receive complete information about the resident who called. Access data over the company’s internal WiFi. Collect information, including which caregiver(s) received the alert, who claimed the alert, which caregiver entered the resident’s room, the duration of the visit, services rendered and the caregiver notes.

The RPhone is better than “their phone.” It is completely encrypted and HIPAA-compliant. It does not allow photos to be taken, does not have access to the Internet or personal social media platforms. It connects to internal campus WiFi, and will not function off campus to protect private data. It is economical and efficient.

RPhones are equipped with NFC readers, allowing responders to check in and out of the point of care as well as immediately document what services they performed for billing and accounting purposes.

The technology you choose for your community could have a big impact on your exposure to privacy risks.

SNF workers allegedly posted videos of residents to Snapchat

Don’t let this happen in your community. Get personal phones out of the work place. RPhone. (Not “their” phone.)

RCare Nurse Call Receives STEP Global NY Exports Grant, Expands into Africa

RCare Nurse Call Receives STEP Global NY Exports Grant, Expands into Africa

RCare, a global provider of UL-1069 listed wireless nurse call and personal emergency response systems, announced their recent win of the State Trade & Export Promotion (STEP) Global NY Exports Grant. This program was designed to increase the number of New York-based small businesses that export goods globally, and to increase the value of their exports.

Africa HealthThe grant will send RCare to showcase their nurse call offerings at the Africa Health Exhibition in Johannesburg, South Africa June 7-9. This healthcare exhibition is one of Africa’s largest, with over 9,000 healthcare professionals in attendance. RCare was the only nurse call technology selected for this exclusive opportunity.

Myron Kowal, CEO of RCare, says RCare’s BCube system could have a huge impact on the care of people in Africa. The BCube is a full-featured wireless nurse call system, but is designed and priced exclusively for small campuses, which is perfect for rural parts of the world with a limited budget and smaller facilities.

“Rural and remote areas need the rich features of an advanced nurse call and monitoring technology, but their facilities are often small and cannot afford the price tag,” said Katya Kowal, Director of International Sales at RCare. “We are humbled to have this opportunity to enter into the African healthcare market with our BCube, which was designed just for small communities.”

For more information about the BCube, visit RCare’s BCube page.

RCare Selected for Exclusive Innovation Forum in Florida

RCare Selected for Exclusive Innovation Forum in Florida

RCare is heading to Florida in June. We’ve been invited to be part of the exclusive Senior Living Innovation Forum. This event is for “the nation’s premier owners and operators of senior housing, who are leveraging bold and creative thinking to deliver engaging and distinctive care environments.” RCare was honored to be included in this prestigious group.

Executives attending the conference can expect to explore the possibilities for improving care improving care using innovative technologies, as the industry edges “from a real estate-reliant industry to one driven by technological solutions.”

At the peer-led forum, participants will network with other C-level executives from the industry, and showcase their latest senior housing innovations, such as the RCare BCube nurse call system for small campuses.

Dubbed “the best little nurse call system ever,” The BCube is a full-featured nurse call system designed for smaller campuses of under 128 beds, and priced for smaller budgets. The BCube has everything you expect from our most advanced nurse call systems, including detailed reporting and analytics. Caregivers can use our HIPAA-compliant RPhone smartphone handsets to receive alerts, talk to residents and claim calls with the “I Got It” feature. Residents can choose from our beautiful Pretty Pretty Pendant and Patriot Pendant push-button alerts. Sleek and attractive, they can be worn on neck loops or watch bands.

We’ll also be showcasing our new GeoPendant. This sleek pendant does double duty. It’s a sleek, attractive push-button alert device. And it can also be used to send discreet alerts to caregivers when a resident move outside of a designed safe zone.

We’re also excited about our environmental monitoring devices. Our nurse call systems can connect to a variety of remote monitoring sensors from activity sensing devices to floor pressure mats to bed/chair mats, to temperature devices to water detection devices.

Participation in the Senior Living Innovation Forum is by invitation only.The Senior Living Innovation Forum was developed to showcase owners and operators who are leveraging bold and creative thinking to deliver engaging and distinctive care environments.

Senior Living Innovation Forum
June 4 – 6, 2017
Boca Raton, FL
More info

Mother’s Day: The Sweetest Day of All

Mother’s Day: The Sweetest Day of All

Mother’s Day can actually be traced all the way back to the ancient Greeks and Romans. But the more modern-day precursor was in the mid-1800’s, with the formation of “Mother’s Day Work Clubs,” that helped women with childcare. After the Civil War, these clubs became peace organizations, to promote reconciliation between former Union and Confederate soldiers. In 1914, President Woodrow Wilson officially established the second Sunday in May as Mother’s Day.

“More phone calls are made on Mother’s Day than any other day of the year. These holiday chats with Mom often cause phone traffic to spike by as much as 37 percent.”

This Mother’s Day, as you brunch with loved ones, and enjoy fresh flowers and marvelous spring weather, RCare invites you to reflect with us on the reason we appreciate these amazing women in our lives, and the daily contributions and sacrifices they make for all of us. And, let’s also think about the mothers who are not only caring for children, but perhaps a spouse or aging relative as well. Let’s remember the mothers who are working in the caregiving field too. From CNAs to administration to nurses to doctors to social workers, and everyone else helping provide care for the sick, aged and disabled population.

We truly appreciate the incredible and selfless labor of the mothers in our community, the mothers in care, and of course the mothers in our own families.

Please join RCare in giving an extra dose of appreciation to the moms out there.
We appreciate you and we thank you!

Happy Mother’s Day!

Image source: Wikimedia Commons

RCare Unveils the Secret Word (and Hundreds of Prizes) at Argentum in celebration of GeoPendant Launch

RCare Unveils the Secret Word (and Hundreds of Prizes) at Argentum in celebration of GeoPendant Launch

Myron Kowal at Argentum 2017 for GeoPendant LaunchArgentum is the for-profit senior living executive conference of the year, so it makes sense that RCare is once again making a huge splash with brand new product offerings, games, prizes and more at Music City Center in Nashville, Tennessee, May 1-3. Anyone who’s anyone will be there.

Now here’s the thing you need to do. When you visit the RCare booth #225, make sure to say the Secret Word to win a prize. (Hint: the Secret Word is SWORDFISH.)

GeoPendant Launch at Argentum 2017

Expo Hall Hours
Tuesday, May 2 | 11:30am–1:30pm
Tuesday, May 2 | 4:30pm–6:00pm
Wednesday, May 3 | 10:00am–1:00 pm
Booth 225
To set up an appointment, call 585-671-4144

GeoPendant Launch at Argentum 2017While you’re there collecting your Bluetooth speaker prize and seeing if you qualify to win an even bigger prize, check out our brand new GeoPendant.

These pendants are integrated with RCare’s wireless nurse call systems to function as Personal Emergency Response Systems, so when the wearer presses the button on the pendant, caregivers can come to their aid. But they also wirelessly reports location information and can quietly alert caregivers if the wearer is outside of a custom-designed safe area for the resident. Residents retain freedom and dignity and caregivers retain peace of mind, knowing that their residents are within the safe perimeter.

It’s an especially good solution for mixed populations. You can’t lock the doors on your entire community. What do you do? The GeoPendant is the perfect solution. Come see us at Argentum Booth #225 to find out more.

Of course, we will also be showcasing our RCare advanced nurse call technology solutions, with advanced reporting and analytics, our Pretty Pretty Pendants, all of our remote monitoring and wander management tools as well as our proprietary RPhone, powered by RCare Mobile. This secure mobile handset is the perfect tool for secured, HIPAA-compliant, two-way messaging, learning information about residents and incidents and the accountability of the “I Got It” feature.

And remember, when you come to the RCare booth and say the secret word (swordfish), you not only win a prize immediately, but you will automatically be entered for a chance to win the grand prize! See you at Argentum!

Contact us to set up a demonstration
RCare Inc.
Phone: 585-671-4144
Email: info@rcareinc.com

Mister Jones is Gonna be a Big Star!

Meet RCare’s latest teammate: Mr Gary Jones.
Gary Jones
Sha la, la, la, la, la, la….


Please join us in welcoming Gary Jones to the RCare team. He is our new Director of National Sales and he’s a perfect addition to the RCare staff.

Gary JonesWe have to be honest, we couldn’t help trying to get Mr. Jones to “strike up a conversation.” It wasn’t hard to get him talking. He’s an incredibly smart, compassionate, friendly and personable guy. It was an obvious choice that he had the perfect mix of sales, technology and healthcare experience to be a great fit to our crew. Not to mention, he’s a swell guy who strongly believes in the RCare mission and vision.

He comes to us with a wide background in sales, technology, and health care. Before coming to RCare, Gary worked for the American Heart Association as the Director of Business Development & Corporate Relations. He has also worked for Asus, and the University of Rochester.

Gary attended Cornell University, and graduated with a degree in Biology. At Cornell, he competed on the Division I Track & Field team, where he was a Triple Jump champion. He is an Olympic Trials qualifier in that event as well.

So prepare to be amazed when you say “jump” and he says “how high?”

But Gary is not just about sales, healthcare and technology. In his spare time, he competes in CrossFit competitions around the country. He loves to travel, especially with his fiancée, Sarah. His favorite destination so far is Cairo, Egypt. Even though Mr. Gary Jones has admitted that he doesn’t know any “black-haired flamenco dancers,” we do know that he’s gonna be a big star.

Gary Jones

If you’re going to be on the road, you may have a chance to meet Gary. He’s going to be at HealthTAC in Nashville later this week. You’ll also find Gary at PEAK Leadership Summit in Washington, D.C. He’ll bring along our March 2017 catalog, which showcases all of our advanced nurse call solutions. We’ll also debut brand new products such as the BCube. The BCube offers all of the advanced features and technologies of our flagship nurse call solutions, but is designed, priced and scaled for smaller senior campuses.

Stop by and introduce yourself. We like Gary. We think you’ll like him, too. And trust us, Mr Jones is not only funky, but we know he really is gonna be a big, big star.

LinkIn with Gary
Shoot Gary an Email

Inspiration drawn from Mr. Jones by Counting Crows

Join RCare at McKnight’s Virtual Trade Show

Join RCare at McKnight’s Virtual Trade Show

Your facility is small. Your budget is, too. You know you should be looking into new technology that will help your senior community be the best it can be. But you can’t afford to go to expensive trade shows.

What do you do?

You check out the McKnight’s Virtual Trade Show & Expo. This two-day event is being held completely online. Visit virtual booths. Live chat with representatives from top companies in the industry. See what’s new. There’s even bling! Fill out our brief survey and be entered to a drawing for an Amazon Echo. The expo may be virtual, but the prizes are real. And the best part? It’s entirely free to attendees. No travel expenses. No lodging costs. And no registration fees.

We think it’s such a great idea that we’re a sponsor for this year’s show. Stop by our booth and check out all our great products, including our new BCube, the best little nurse call system ever.

We know that there are a lot of smaller senior living communities out there. Although you’re small, collectively you care for nearly half the seniors in the United States. And we also know that the best technology for enhancing care has been cost-prohibitive.

RCare's BCube for Smaller FacilitiesBut we have smart people working here, so we sent them back to the drawing board to come up with a really great nurse call system, with all the features that RCare customers have come to count on: detailed analytics and reporting, HIPAA-compliance, mobile two-way communication, the “I Got It” feature that tells you who is responding to what call. Most of all we wanted to make it easy for smaller communities to afford. And they did it! It’s called the BCube. Check it out.

So register now for the McKnight’s Online Expo. Then “drop by” our booth on Tuesday or Wednesday. Say hello. Ask questions. Enter our prize giveaway drawing. Network with colleagues and vendors. Attend great, information-rich educational sessions. Earn up to 5 CE credits. And do it all without breaking your budget.

McKnight’s Online Expo is a free and interactive online-only event for LTCN professionals.
March 14 & 15, 9:30am EST
To register: www.mcknights.com/online-expo/section/298

RCare at McKnight’s Online Expo and PEAK Leadership Summit

RCare at McKnight’s Online Expo and PEAK Leadership Summit

RCare is a exhibiting at McKnight’s Online Expo and Trade Show, and you don’t even have to leave your office! This event, for LTCN professionals, is sponsored by RCare, is completely free, and is held entirely online.

Come visit us in our booth. Fill out a short survey to be entered into a drawing to win one of two Amazon Echoes! Then stay awhile, to find out more about our new BCube nurse call system for small communities, our flagship RCube advanced nurse call system, and to check out our new Spring catalog.

BCube for Small Senior Living ProvidersWhy should you attend McKnight’s Online Expo?

  • Registration & Attendance is free
  • Providers can earn up to 5 CE Credits
  • Network with colleagues & vendors
  • Learn more about our BCube nurse call for small campuses
  • Chat with RCare booth reps in real time
  • Attend from any online device!
  • Great information-rich educational sessions

Come join us for this free virtual trade show. We look forward to “seeing” you.

McKnight’s Online Expo
March 14 & 15, 9:30am – 4:00pm
Completely online, and free
Get more information, and register…

RCare at PEAK Leadership SummitLater this month, broaden your perspective and expand your thinking at the PEAK Leadership Summit, the preeminent leadership forum for top-tier executives in the aging services field. RCare is sponsoring and exhibiting at the event.

New this year at PEAK: Participate in the exhibitor-wide survey, and you’ll receive the full set of questions and results at the end of the show.

RCare’s own Myron Kowal will be representing us at Kiosk 38
March 20, 9:30am-1:00pm
March 21, 9:30am-noon
Contact RCare to schedule a private meeting or demo.

RCare @ PEAK
March 19 – 22
Marriott Wardman Park Hotel Washington, DC.
Kiosk 38

RCare Showcases Revolutionary BCube at Environments for Aging Conference

RCare Showcases Revolutionary BCube at Environments for Aging Conference

Environments for Aging ConferenceCome see RCare’s CEO Myron Kowal at the Environments for Aging Conference in sunny Las Vegas, showing off all of our latest products and features.

EFA Event Location
Mandalay Bay, Las Vegas
Feb 26 – Mar 1, 2017

Drop by Booth 511
Tues Feb 28: 11:45am – 2:30pm and 5:00pm – 7:00pm
Wed, Mar 1: 9:45am – 1:00pm

Want to arrange a private demo?
Contact us at info@rcareinc.com.

The Environments for Aging Expo & Conference offers the latest strategies and ideas for creating functional and attractive living environments that meet the needs of our aging population. During this comprehensive three-day learning experience, attendees will network with peers while learning the latest innovations and best practices in senior friendly design for long-term and residential care settings.

In addition to RCare’s flagship RCube advanced nurse call solution, RCare is excited to introduce our newest BCube solution, designed, scaled and priced for small senior housing communities. All of the rich monitoring, communication and reporting features of the RCare products, at a fraction of the price. RCare will also be showcasing our Pretty Pretty Pendants and Patriot Pendants. Designed for beauty, sleekness and wearability.

#RCare #BCube #BestLittleNurseCall #EFACon

Why Small Senior Living Providers Often Get Left Behind

Why Small Senior Living Providers Often Get Left Behind

Nearly half of all skilled nursing facilities in the U.S. have fewer than 120 beds. In fact, according to the Nursing Home Data Compendium of 2015 by Centers for Medicare & Medicaid Services, there are close to 8,000 skilled nursing communities that have fewer than 100 beds. This leaves a lot of small senior living providers with few options to provide top-quality care to people who deserve the very best.

BCube for Small Senior Living ProvidersAdvanced nurse call systems such as RCare’s standard advanced nurse call system offerings are complex and feature-rich. Typical installations may be in large facilities that have hundreds of beds, a large staff and many receivers and transmitters collecting information throughout the facility. (Think nurse stations, nurse call buttons, pull-cords, door sensors, etc.) The system may include dozens of mobile devices carried by caregiving staff and administration. Managing all these devices and their communications with one another requires an enterprise-class computer server. But along with this robust technology comes a price tag that isn’t affordable for small campuses. So, they simply don’t have access to the best advanced nurse call options available to other communities.

RCare recognized this underserved population and decided to address it by engineering a customized, scaled and innovative solution designed for small campuses with this great need and smaller budget. RCare realized that first and foremost, the approach to the design needed to change. Small campuses simply don’t need the robust enterprise-level server hardware. A much smaller computer can easily manage the job, while saving on unnecessary hardware costs. There are also far fewer transmitters and devices in a smaller facility, which results in fewer communications. This means the lower horse-power of a smaller computer can efficiently and effectively handle and distribute the communications from each of the devices. So, which computer could do this at the right cost? That may be the cleverest part. RCare took an existing RCare nurse desk console unit and reengineered it to act as the server itself, in addition to its regular duties as a nurse station.

The result is the RCare BCube. Now, for the first time, smaller senior living communities will be able to afford and deploy caregiving technology previously only available to the big players. They will be able to get the very best technology available, at a fraction of the price. With the BCube, the facilities get the benefits of the existing, thoroughly developed, tested, and supported functionality of the larger RCare solutions, but re-engineered to serve the smaller installation.

BCube for Small Senior Living ProvidersThe BCube nurse stations function like the nurse stations of the larger cube products, reporting sensor information, alert statuses and ensuring caregiver accountability. And the BCube provides the important accountability capabilities of the larger systems, including analytics, reporting and the RPhone “I Got It” caregiving accountability tool.

The BCube was designed only for smaller communities and is limited to installations with fewer than 128 beds. But what if a small campus expands and gets hundreds of additional beds and tries to deploy hundreds more push buttons and other devices? RCare thought of that too. It is seamlessly forward compatible and easily upgradable to larger and more robust RCare solutions, without hassle or inconvenience.

RCare’s revolutionary new BCube.

Better technology
Bigger value
Best fit for you

Learn more.

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